About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a contemporary knitwear and fashion wholesale brand.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Role Overview

This is an entry-level Sales Assistant & Customer Service Representative role supporting the confidential client’s wholesale and showroom operations. The position is based in Mundelein, IL with hybrid/remote flexibility (up to 2 WFH days per week after 3 months) and requires occasional travel to regional accounts and trade shows.

---

What You’ll Do

You’ll provide end-to-end sales support across the wholesale network and help the showroom run smoothly. Key responsibilities include:

• Support account administration — schedule market appointments, input/process purchase orders, manage in‑season re‑orders, and maintain daily account communication.
• Manage showroom & samples — keep showroom market-ready, track samples, prep seasonal sample sales, and pull pieces for editorial/press requests.
• Assist at market week & trade shows — help with showroom presentations, support off-site appointments, and assist with booth prep, setup, and breakdown.
• Coordinate order logistics & service — perform basic credit/financial checks before shipping, manage swaps/returns, and resolve client order inquiries.
• Support market expansion — research and prospect new retail partners, specialty stores, and territory growth opportunities.
• Provide marketing support — help with brand research, digital initiatives, and promotional outreach.

---

Qualifications

• Bachelor’s degree in Fashion Business, Merchandising, Marketing, Communications, or related field.
• Internship or entry-level experience in fashion wholesale, showroom operations, retail sales, or customer service preferred.
• High proficiency with Microsoft Excel; familiarity with JOOR (or similar B2B wholesale platforms), Mailchimp, and Adobe Photoshop is a strong plus.
• Strong organizational skills, excellent attention to detail, and ability to multitask during fast-paced market periods.
• Outstanding interpersonal, verbal, and written communication skills and a professional client-facing presence.
• Self-motivated, able to work independently, and comfortable taking initiative in a small/team environment.
• Ability to travel regionally for appointments and trade shows as required.

---

Benefits

• Employee discount and allowance
• Hybrid work arrangement — up to 2 WFH days/week after 3 months
• Sick and personal days; paid holidays
• Medical/Dental insurance available after ~2 months of employment
• Retirement benefits: eligibility for Simple IRA contributions after 12 months

---

Compensation

• Salary: $50,000+ (starting)

---

Why This Role

This is a hands-on opportunity to learn wholesale fashion, showroom operations, and commercial brand growth while working directly with the Sales & Marketing Manager. Ideal for candidates seeking an entry-level path into fashion wholesale and showroom management with growing responsibilities and exposure to market/trade events.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.