About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, in the IT industry.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client (via Careertakes) is seeking motivated candidates for an Entry Level Product Support Opportunity based in Garland, TX. This full-time training-to-internship program combines hands-on technical and professional development with placement support. The role is designed for early-career candidates ready to learn IT support, customer success, or related product-support skills and to participate in a structured internship.

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What You’ll Do

• Participate in an intensive training program covering technical and professional skills
• Receive classroom instruction and practical exercises in areas such as IT support, customer success basics, and application fundamentals
• Complete an internship placement with partner organizations in the Dallas–Fort Worth area (internship host determined by program placement)
• Build professional skills: communication, interviewing, resume development, and workplace etiquette
• Collaborate with instructors, mentors, and placement coordinators to prepare for employer interviews and deployment

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Who We’re Looking For / Minimum Qualifications

• High school graduate or GED recipient (no bachelor’s degree required)
• Authorized to work in the United States
• Available Monday–Friday for the duration of the program (attendance and participation required)
• Strong motivation to learn technical and professional skills
• Basic computer literacy (comfort using email, web browsers, and common office applications)
• Good communication skills and a customer-service mindset
• May be asked to complete screening questions as part of the application process

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Preferred / Helpful Skills

• Interest in IT support, customer success, application development, or data analysis
• Problem-solving mindset and ability to learn new tools and processes quickly
• Team-oriented attitude and punctuality

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Compensation & Benefits

• Estimated annual salary (per posting): $52,304 per year — estimated
• During internship phase participants earn a weekly educational stipend of $525
• Professional coaching, resume support, interview preparation, and job-placement assistance
• Hands-on training across multiple IT and operations tracks to help launch your career

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Program Outcomes

• Focused technical and professional training plus internship experience
• Career launch support — historically, a majority of program graduates move into employment or postsecondary education within months of completion

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Additional Info & Compliance

• This is a training-to-internship program; final internship placement depends on program performance and placement availability
• Applicants may be required to complete screening questions and background checks as part of hiring (if applicable)
• Reasonable accommodations are available for applicants with disabilities — please notify Careertakes during the process if you need assistance

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.