Entry Level Medical Sales
The Entry Level Medical Sales role at Confidential Client involves supporting patients through the mobility equipment process by managing intake, scheduling evaluations, and assisting with documentation. The position requires strong communication and organizational skills to ensure timely coordination and enhance patient satisfaction. This role offers growth opportunities within a mission-driven company focused on improving patient independence through complex rehab technology.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client is hiring an early-career Patient Care Representative (PCR) to join a Sales/Patient Support team focused on mobility equipment and complex rehab technology. This is a full-time position supporting patients through intake, scheduling, documentation, insurance verification, and ongoing communication to help them receive their medical equipment efficiently and with excellent service.
What You’ll Do
- Serve as the primary point of contact for referred patients and complete the Intake Questionnaire within 24 hours of referral.
- Verify insurance coverage and escalate to Business Support when needed.
- Explain the process clearly, obtain patient commitment, and complete intake within 5 business days.
- Coordinate and schedule required evaluations (F2F physician, PT/OT, ATP for complex orders) — schedule each step within 3 business days and complete the scheduling process within 20 days.
- Maintain timely documentation: attach, fax, and follow up with physician offices to ensure all forms are completed and received.
- Provide regular patient updates (at least every 5 business days or sooner for major changes) and document all contact attempts.
- Collaborate with Sales Representatives, ATPs, and Managers to resolve delays and keep orders moving.
- Support the sales team by preparing paperwork and ensuring final documentation is submitted promptly.
Why You Should Apply
- Health, dental, and vision benefits (HSA incentives where applicable)
- 401(k) match and financial wellness support
- Tuition reimbursement and leadership development programs
- Mentorship onboarding and employee recognition programs
- Training and orientation at the company headquarters
- Employee Assistance Program and well-being initiatives
- Opportunity to join a mission-driven organization helping patients regain independence
Estimated Compensation
- Estimated salary: $65,224 per year (estimated)
Qualifications
- Bachelor’s degree
- Minimum 2 years of administrative support experience
- Intermediate computer skills and strong attention to detail
- Excellent verbal and written communication skills
- Strong interpersonal ability to develop trust-based relationships with patients and clinical partners
- Ability to maintain confidentiality and work independently while staying organized
Additional Notes
- For prompt communication, applicants are encouraged to opt into texting during the application process.
- Confidential Client does not accept unsolicited resumes from outside recruiters/placement agencies and will not pay fees for unsolicited submissions.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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