About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Why This Role Matters

Confidential Client is hiring an Entry Level Medical Sales / Patient Care Representative to join the sales support team in Gateway, LA. In this role you'll help coordinate Durable Medical Equipment (DME) requests and act as a key point of contact for patients, clinicians, insurers, and internal sales representatives. Your work ensures patients receive the right equipment quickly and that operations run smoothly.

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Responsibilities

• Support up to two (2) Sales Representatives with administrative and coordination tasks
• Serve as a liaison between Confidential Client, patients, referral sources, physicians, and insurance companies
• Introduce patients to the equipment process and explain insurance coverage and payment options
• Collect insurance and patient information needed for DME approvals
• Coordinate scheduling for evaluations or physician visits when required
• Prepare, send, and track all required documentation to/from prescribing physicians
• Submit required paperwork for insurance approval and update Sales Reps on order status
• Maintain accurate records and follow up to ensure timely delivery

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What You’ll Bring (Qualifications)

• Bachelor’s degree
• Minimum 2 years of administrative support experience
• Intermediate computer skills (MS Office, email, CRM/data entry)
• Exceptional interpersonal and communication skills (verbal and written)
• Ability to maintain confidentiality and handle protected health information appropriately
• Strong organization, attention to detail, and ability to work independently
• Willingness to engage with patients professionally and compassionately

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Compensation & Logistics

• Employment type: Full-time
• Location: Gateway, LA (onsite / in-region)
• Estimated salary: $61,540 per year (estimated)
• Training & orientation provided — includes onboarding at the company headquarters (Indianapolis)
• For prompt communication, applicants are encouraged to opt into texting during the application process

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Benefits

• Health, dental, and vision coverage (HSA incentives available)
• 401(k) match plus financial education resources
• Tuition reimbursement and leadership development programs
• Mentorship onboarding and employee recognition programs
• Employee Assistance Program and health/well-being initiatives

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Additional Information & Legal Notices

• Confidential Client is an equal opportunity employer and complies with applicable federal, state, and local employment laws.
• Applicants who require reasonable accommodations to complete the application or interview process should notify the recruiter or Careertakes.
• Confidential Client does not accept unsolicited resumes or fee requests from outside recruiters/placement agencies.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.