Entry-level Logistics Coordinator/ Dispatcher
The Entry-level Logistics Coordinator/Dispatcher is responsible for managing transportation shipments from assignment through delivery, coordinating carrier capacity, monitoring shipment status, and resolving operational issues. This role requires strong problem-solving and communication skills to balance service quality, operational efficiency, and profitability while maintaining positive carrier relationships. The position offers a growth path into leadership within transportation operations and is based onsite in Plymouth, MI.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Confidential Client is hiring an Entry-level Logistics Coordinator / Dispatcher to join their transportation team in Plymouth, MI. This is a full-time, onsite role supporting day-to-day shipment execution, carrier communications, and TMS updates. The position provides clear growth opportunities into transportation operations leadership.
What You’ll Do
Confidential Client is looking for a motivated candidate who can manage shipment flows, coordinate carriers, and ensure on-time delivery while maintaining strong carrier and customer relationships.
- Coordinate and manage shipments from assignment through final delivery.
- Monitor and maintain load boards to ensure timely coverage.
- Source and secure carrier capacity within established rate guidelines.
- Maintain accurate shipment status updates in the Transportation Management System (TMS).
- Monitor pickups and deliveries and proactively identify delays or service risks.
- Resolve transportation exceptions and operational issues; escalate when needed with documented action steps.
- Serve as the primary point of contact for carriers and transportation providers.
- Build and maintain strong carrier relationships and provide proactive shipment updates.
- Partner closely with account management and operations teams to troubleshoot service issues.
- Track profitability on assigned shipments and support operational reporting and data accuracy.
- Document carrier rejections and capacity constraints; assist with transportation performance tracking.
Who You Are / Qualifications
- Minimum 1 year experience in logistics, transportation, dispatch, brokerage, or supply chain preferred (Bachelor’s degree preferred but not required).
- Customer service experience with strong communication skills.
- Proven dispatching and data-entry capability; comfortable with load board management.
- Proficiency in Microsoft Office (Excel required).
- Experience with Transportation Management Systems (TMS).
- Experience in trucking, 3PL, brokerage, or fleet operations is highly preferred.
- Knowledge of FMCSA and DOT regulations preferred; ELD/eLog experience a plus.
- Highly organized, detail-oriented, able to multitask in a fast-paced environment.
- Strong problem-solving and decision-making skills; ability to remain calm under pressure.
- Professional, collaborative demeanor and ability to work independently with a sense of urgency.
Workplace & Schedule
- Onsite role based in Plymouth, MI (fully onsite).
- Schedule: Monday–Friday, 1:00 PM – 10:00 PM, with one weekend per month on a rotating basis. Schedule published in advance.
- Fast-paced, team-oriented environment with significant interaction across carriers, operations, and account management.
Compensation & Benefits
- Base salary: $55,000 per year (range shown: $55,000 - $55,000).
- 10 days of paid time off (PTO).
- Medical, vision, and dental benefits.
- Competitive benefits package and opportunities for advancement into transportation leadership roles.
Compensation offered will depend on experience, skills, location, and other job-related factors consistent with applicable law.
Additional Information
- Employment Type: Full-time, Permanent.
- Industry: Admin.
- Location: Plymouth, MI (onsite).
- Confidential Client and Careertakes are committed to reasonable accommodation for applicants with disabilities. If you need an accommodation during the application or interview process, please notify Careertakes or the hiring contact provided in the application flow.
- Screening: AI tools may be used to assist with application review or resume screening; human decision-makers make final hiring decisions.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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