About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level role is hands-on and ideal for technicians starting a career in IT support. You will:

• Assist with device and equipment setups and deployments
• Unbox laptops, monitors and peripherals; image and configure devices
• Troubleshoot and install hardware and software (Windows 10 focus)
• Connect and configure VDIs, docking stations and peripherals
• Provide first-line technical support to end users and document resolutions
• Escalate complex issues to senior IT staff and follow up on tickets
• Maintain an organized inventory of hardware and supplies

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Qualifications

• Bachelor’s or associate degree in Computer Science, IT, Information Systems, or equivalent industry experience
• 0–1 year experience in IT or desktop support (open to recent graduates)
• Familiar with computer installations, Windows 10, basic hardware support and maintenance
• Experience with VDIs, docking stations, and common peripheral configuration is a plus
• Strong customer-service orientation, communication skills, and ability to work in a team
• Self-starter who can follow procedures, document work and manage time effectively
• Must be authorized to work in the U.S.

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Compensation & Location

• Location: Diamond, CA (on-site)
• Employment type: Full-time
• Estimated compensation: $71,650 per year (estimated). Actual pay may vary based on experience and location.
• Reasonable accommodations are available for applicants with disabilities; please let us know if you need one.

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Why Join

• Hands-on training and practical experience with device imaging, hardware setup and endpoint support
• Opportunity for career growth into desktop support, help desk and systems roles
• Work with supportive teams and clear escalation paths for learning and development

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Additional Details

• Industry: IT
• This position requires lifting and moving hardware occasionally. Standard workplace safety protocols apply.
• Candidates should be detail-oriented, reliable, and customer-focused.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.