About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position Overview

Confidential Client, an IT services provider, is hiring an Entry Level IT Field Technician to deliver on-site computer and network support across South Boston and the greater eastern Massachusetts area. This role requires daily travel to client locations (North Shore, South Shore, Boston, Metro West). You will install and maintain hardware and software, troubleshoot networks and systems, and provide excellent end-user support while gaining mentorship and on-the-job training.

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What You’ll Do

• Provide on-site technical support for Windows, macOS, and mixed PC environments
• Install, configure, and test PC and server hardware, peripherals, and software
• Troubleshoot network hardware/software, routers, DNS, DHCP, and VPN/remote access
• Perform system monitoring, performance tuning, backups, and basic disaster recovery tasks
• Replace/repair computer hardware and maintain battery backup/online backup systems
• Configure email systems and assist with system administration tasks
• Document work, escalate vendor issues when needed, and support end-user training
• Participate in job and system upgrades, testing, and implementation efforts

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Preferred Skills & Qualifications

• Associate degree required; bachelor’s degree preferred but not required
• Entry-level experience in IT support (1 year preferred)
• Familiarity with Microsoft Windows Server and system administration
• Experience with routers, NAT/port forwarding, DNS, DHCP, and VPNs
• Comfortable installing and configuring network hardware and software
• Strong troubleshooting, communication, and customer-service skills
• Valid driver’s license and reliable vehicle for daily travel
• English fluency required

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Compensation & Benefits

• Yearly salary starts at $50,000
• Additional compensation/perks:
  • Gas mileage payments (~$3,600 per year)
  • Smart phone/device reimbursement (up to $1,200/yr)
  • 3% SIMPLE IRA company match after 60-day probation (approx. $1,500–$1,600)
  • Quarterly profit-based bonuses
• Benefits:
  • Paid vacation and paid sick time (PTO)
  • Health coverage and dental reimbursement
  • Paid smart phone
  • Mentorship program, on-the-job training, and clear job progression
  • Annual merit increases based on performance

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Schedule & Location

• Work schedule: Monday–Friday, 8:30 AM – 5:30 PM (30–60 minute lunch). On-call schedule to be discussed during interview.
• Work location: On the road — South Boston, MA (travel across eastern Massachusetts required).
• Candidates must be willing and able to travel almost daily to client sites.

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Application Questions

• Do you have a reliable vehicle that allows you to travel daily?
• Do you currently reside in one of these states: Massachusetts, Rhode Island, New Hampshire?
• Are you willing to travel throughout eastern Massachusetts almost daily for on-site support at client locations?

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.