Entry-Level Inside Sales Representative
The Entry-Level Inside Sales Representative serves as the initial contact for customers seeking trailers, parts, rentals, and service, supporting the sales pipeline and collaborating closely with outside sales teams. This role involves managing customer inquiries, preparing quotes, maintaining CRM and sales data accuracy, and coordinating with various departments to ensure prompt customer service. It offers paid training, a clear growth path, and comprehensive benefits in a family-owned, award-winning trailer dealership.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Why this role
This Entry‑Level Inside Sales Representative position offers paid training, clear growth paths into outside sales or account management, and a Monday–Friday, in‑person schedule at our confidential client’s Byron Center, MI location. Competitive benefits and up to $60,000/year (based on experience) are included.
About the confidential client
Our confidential client is a family‑owned trailer dealer established in 1982 with multiple Michigan locations. They sell, lease, rent, and service trailers from leading manufacturers and are continuing to grow — offering a hands‑on environment to learn the trailer and transportation industry.
About the role
You will be the first point of contact for customers seeking trailers, parts, rentals, or service. Working closely with outside sales, parts, and service teams, you’ll help manage the sales pipeline, respond quickly to customer requests, and support quoting and listings.
What you’ll do
- Answer customer calls, emails, and walk‑ins and prepare accurate quotes
- Follow up on inbound leads and assist outside sales reps with prospecting
- Maintain customer and sales records in the CRM and keep data current
- Track sales and inventory in Excel; identify and flag discrepancies
- Update trailer listings and support basic advertising/online posting tasks
- Coordinate with Parts, Service, and Rental to resolve customer inquiries quickly
What you need
- High school diploma or GED required (associate’s or bachelor’s a plus)
- Solid Excel skills — sorting, filtering, and creating basic formulas
- Clear, professional phone and email communication skills
- Strong organization and attention to detail
- Competitive drive and eagerness to learn in a sales environment
Nice to have
- Customer service or prior sales experience
- CRM experience (data entry and record upkeep)
- Interest in trucking, transportation, or trailer equipment
Compensation & benefits
- Pay: Up to $60,000 annually, based on experience
- Medical, dental, and vision insurance (including options with $0 premium)
- 401(k) with company match
- PTO and paid holidays
- Life and disability insurance
- Employee Assistance Program, professional development and training
- Employee referral program
Employment details
- Employment type: Full‑time
- Location: In‑person — Byron Center, MI (local candidates preferred)
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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