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Entry Level Field Operations Associate (FOA)

Confidential ClientHuman Services
Entry LevelFull-timeOn-Site$41,031
Cordova, Tennessee
15 Hours Ago

The Entry Level Field Operations Associate at Confidential Client is responsible for managing client onboarding requirements, ensuring contractor compliance with pre-employment processes such as background checks and drug testing, and providing exceptional front office customer service. This role supports operational efficiency by maintaining documentation, managing office supplies, and facilitating a positive candidate experience in a dynamic, team-oriented environment.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, HR & Recruitment.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


About the Role & Confidential Client

Confidential Client is hiring an entry-level Field Operations Associate to support recruiting and onboarding operations. This role focuses on ensuring a smooth candidate experience by managing onboarding paperwork, tracking contractor compliance, and supporting front-desk and administrative functions in an HR & Recruitment environment.


What You’ll Do

  • Ensure client pre-employment requirements, forms, policies, and onboarding documents are kept current and validated with Compliance teams
  • Manage onboarding packets (authorization forms, drug tests, background checks) and update the Candidate Tracker until contractors are cleared to start
  • Enter and manage background checks, drug testing, and medical screening records for contractors
  • Monitor contractor compliance with E-Verify-related documentation and follow up on expired or missing items
  • Provide front-office customer service (phone and reception) and deliver a high-quality candidate experience
  • Order, organize and maintain office supplies, process mail/shipments, and keep physical and electronic files and office directories up to date
  • Support ad hoc administrative tasks to improve operational workflow and candidate throughput

Compensation & Benefits

  • Hourly rate: $20.19 per hour
  • Performance-based annual bonus potential: up to $4,000
  • Benefits include:
    • Medical, dental and vision
    • HSA & 401(k)
    • 20 days of paid time off plus paid holidays
    • Parental/family leave
    • Employee discounts

Compensation offered will depend on qualifications, experience, geographic location, and other job-related factors.


Qualifications

  • Bachelor’s degree preferred but not required
  • Customer- or sales-focused experience preferred
  • Comfortable working in a team-oriented environment
  • Strong attention to detail, especially with compliance and documentation
  • Good verbal and written communication skills and professional phone demeanor
  • Ability to maintain confidentiality and handle sensitive candidate information
  • Ability to pass required background checks, drug screens, and any client-specific clearances

Workplace & Schedule

  • Employment type: Full-time, on-site
  • Location: Cordova, TN (must be able to reliably commute to the office)
  • This role requires regular office hours and in-person collaboration with Recruiting and Compliance teams

Why You’ll Like Working Here

Confidential Client invests in people-first culture, professional development, and internal promotion. You’ll join a collaborative HR & Recruitment team focused on delivering exceptional candidate experiences and continuous process improvement.


Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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