Entry Level Customer Success Opportunity
This entry-level Customer Success role is part of Confidential Client's intensive job training program, offering young adults technical and professional training in customer experience within banking, insurance, and claims operations. Participants gain hands-on internship experience at BNY Mellon, develop key business and communication skills, and receive ongoing mentorship to launch careers in various customer-focused and financial service roles.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Program Overview
Confidential Client is offering an entry-level Customer Success training pathway and internship designed to launch careers in customer experience, banking operations, insurance operations, and related finance-focused support roles. This program combines classroom training with a paid internship and professional development to prepare you for customer-facing and operations roles.
What You’ll Learn
- Product and service knowledge related to financial services and customer support
- Customer-centric communication and problem-solving skills
- Basic finance operations, claims or banking workflows (depending on the training pathway)
- Interviewing, networking, resume-building, and career-readiness skills
- Hands-on experience through a sponsored internship with partner organizations
Program Details & Responsibilities
This is a structured training program followed by an internship placement. Typical elements include:
- Classroom-based technical and professional training (customer success, banking/insurance operations, claims, and professional communications)
- Internship placement at a Confidential Client partner location in the Pittsburgh area (during the internship phase)
- Weekly educational stipend during internship participation ($525 per week)
- Completion of training milestones and participation in career placement activities and interviews
Employment type: FULL_TIME | CONTRACTOR (program/training then internship placement)
Estimated pay (from source data): $45,019 per year — estimated. During the internship phase participants earn an educational stipend of $525 per week.
Who Should Apply / Eligibility
You may be a great fit if you:
- Are an entry-level candidate motivated to start a career in customer experience, operations, or financial services
- Have a high school diploma or GED (this program is aimed at candidates who have not obtained a bachelor’s degree)
- Are authorized to work in the U.S. and available Monday–Friday for the program duration
- Are coachable, punctual, and committed to completing a full training program and internship
- May be asked to complete additional screening questions during application
Career Outcomes
Graduates of the program typically move into roles such as:
- Financial advisory support or client services
- Sales specialist or customer success representative
- Product support or technical customer support
- Sales operations, analytics, or operations support
- Patient services and other healthcare-adjacent support roles
Program data (source): many graduates find employment or enroll in postsecondary education within months of completion; employed graduates report average starting salaries around the mid-50k range.
How We Evaluate Candidates
Selection is based on program eligibility, demonstrated motivation, attendance/availability, and performance in screening and interview steps. The program emphasizes growth potential and readiness to learn over prior professional experience.
Notes
- This opportunity is offered through a training-to-internship pathway; successful completion of training is required for internship placement.
- All references to employer or partner organizations in the original posting have been replaced with "Confidential Client" for this listing.
- This role is posted for North Versailles, PA and follows applicable state hiring and employment regulations.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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