About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring an Entry Level Collections Specialist to join a hybrid team helping members manage past-due loan and credit card accounts. This is an entry-level collections/account-management role focused on member outreach, payment options, and documentation while following compliance standards.

• Contact members regarding past-due loan and credit card accounts through outbound and inbound channels
• Assess account status and member eligibility for payment arrangements
• Present and negotiate payment solutions, financial counseling, and loss-mitigation options
• Maintain accurate account documentation and follow applicable compliance procedures
• Escalate complex accounts or potential disputes per policy and collaborate with teammates to resolve issues
• Help members avoid further delinquency through proactive outreach and clear next steps

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What We’re Looking For

• Experience in customer service, collections, sales, retail, banking, insurance, administrative support, or call center roles (preferred but not required)
• Strong verbal and written communication skills
• Good problem-solving and negotiation abilities
• Comfortable working to targets while maintaining high-quality member interactions
• Associate’s or Bachelor’s degree preferred, or equivalent professional experience
• Ability to pass background screening and any role-specific eligibility checks

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Schedule & Work Type

• Employment type: Contract — Full-Time (40 hours/week)
• Workplace: Hybrid (work onsite 3 days per week)
• Typical hours: Monday–Friday 10:30 AM–7:00 PM; Saturday 8:00 AM–4:30 PM
• Must be available to work 3–4 Saturdays per month

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Compensation & Benefits

• Pay: $18.95 per hour (reported). Estimated annual equivalent shown in source: $60,300/year (estimate).
• Pay disclosure: Individual compensation offered within this range will depend on qualifications, experience, location, and other job-related factors.
• If eligible, benefits for this temporary role may include: medical, dental & vision; 401(k) retirement plan; life insurance (voluntary); short- and long-term disability; HSA options; transportation benefits; Employee Assistance Program; and paid time off — subject to eligibility and plan terms.

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Why You’ll Love This Role

• Hybrid schedule with structured onsite time to collaborate and learn
• Hands-on training in financial counseling, negotiation, and loss mitigation
• Opportunity to build a career in collections, account management, or financial services
• Great fit for candidates transitioning from customer service, retail, sales, banking, or call center backgrounds

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Additional Details

• Location: Stephenson, VA (hybrid)
• Anticipated application deadline from source: Oct 27, 2026
• This role may use AI tools to support parts of the hiring process (sourcing, screening). Final hiring decisions are made by people.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.