Entry-Level Client Administrator
The Entry-Level Client Administrator at Confidential Client serves as the primary contact for clients, providing personalized support and guiding them through processes with clear communication and detailed documentation management. This role emphasizes client relationship management, organizational skills, and collaboration within an onsite team, offering extensive training and growth opportunities in a professional environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Why You’ll Want This Role
This is an excellent entry-level opportunity to launch a career in a client-focused, professional environment. You’ll receive comprehensive training, work directly with clients to understand their needs, and build transferable skills in communication, organization, problem-solving, and relationship management while progressing along a clear path for professional growth at a Confidential Client.
What You’ll Do
- Serve as a primary point of contact for clients, delivering professional, responsive, and personalized support.
- Communicate with clients via phone, email, and text to answer questions, provide updates, gather information, and explain next steps.
- Conduct client conversations to understand individual goals and circumstances and provide accurate guidance.
- Collect, review, and organize client documentation and records to ensure completeness and accuracy.
- Maintain detailed client records, communications, and follow-up activities in the CRM.
- Coordinate client requests and applications from initial contact through completion, keeping clients informed and on schedule.
- Review sensitive information carefully and use sound judgment to help determine appropriate options.
- Explain products, processes, requirements, and next steps clearly and professionally.
- Collaborate with internal teams to ensure client needs are addressed efficiently and correctly.
- Maintain compliance with company policies, procedures, and applicable regulations.
- Participate in comprehensive training and ongoing professional development.
Qualifications
- Bachelor’s degree in Business, Economics, Psychology, Finance, or a related field preferred (May 2025 & May 2026 graduates encouraged to apply).
- Strong customer service or client-facing experience and a genuine interest in helping people.
- Excellent verbal and written communication skills.
- Highly organized and detail-oriented with the ability to manage multiple clients, tasks, and deadlines.
- Comfortable working with numbers, reviewing information, and managing detailed documentation.
- Patient, professional, and confident communicating with a diverse range of clients.
- Coachable and eager to learn; able to retain and apply information from an extensive training program.
- Motivated, dependable, and committed to professional growth.
- Able to work effectively both independently and as part of an onsite, collaborative team.
- Previous client-facing experience (customer service, administration, hospitality, communications) is a plus but not required.
- Ability to successfully complete required background and credit checks.
Compensation & Benefits
- Estimated base salary: $57,723 per year (estimated).
- Structured training program, career development opportunities, and exposure to client-focused workflows.
- Role requires successful completion of background and credit checks as a condition of employment.
Location & Employment Type
- Location: Kettering, MD (onsite).
- Employment type: Full-time.
- You will be employed directly by a Confidential Client; Careertakes supports the hiring process as a third-party recruiter.
About You
- You are customer-focused, organized, and comfortable managing sensitive information.
- You learn quickly, follow process guidance, and communicate clearly with clients and teammates.
- You want a career path in client services, account management, or an accounting & finance–adjacent function.
Additional Details
- Employer: Confidential Client (via Careertakes).
- Employment type: Full-time, onsite in Kettering, MD.
- This posting includes an estimated salary as provided by the source; pay may vary depending on experience and role specifics.
- Applicants may receive access to additional matched opportunities through the Careertakes platform.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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