Entry-Level Client Administrator
The Entry-Level Client Administrator at Confidential Client serves as the primary contact for clients, providing personalized support and guiding them through processes with clear communication and detailed documentation management. This role emphasizes client relationship management, organizational skills, and collaboration within an onsite team, offering extensive training and growth opportunities in a client-focused environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
This is an excellent entry-level opportunity to launch your career in a client-focused professional environment. You’ll work directly with clients to understand their needs, answer questions, coordinate information and documentation, and guide them through an important process from beginning to end — all while receiving extensive training and a clear path for growth.
What You’ll Do
- Serve as a primary point of contact for clients, delivering professional, responsive, and personalized support.
- Communicate with clients by phone, email, and text to answer questions, provide updates, gather information, and explain next steps.
- Conduct client conversations to understand individual goals, circumstances, and needs, and provide appropriate guidance.
- Collect, review, and organize client information and documentation; ensure records are complete and accurate.
- Maintain detailed client records, communications, and follow-up activities within the CRM.
- Coordinate client requests and applications from initial contact through completion, keeping clients informed and ensuring tasks are completed on schedule.
- Review sensitive information, using attention to detail and sound judgment to determine appropriate options.
- Explain products, processes, requirements, and next steps clearly and professionally.
- Collaborate with internal team members to ensure client needs are addressed efficiently and accurately.
- Maintain compliance with company policies, procedures, and applicable regulations.
- Participate in comprehensive training and ongoing professional development.
Qualifications
- Bachelor’s degree in Business, Economics, Psychology, Finance, or a related field preferred; May 2025 & May 2026 graduates are encouraged to apply.
- Strong customer service or client-facing skills with a genuine interest in helping people.
- Excellent verbal and written communication skills.
- Highly organized and detail-oriented; able to manage multiple clients, tasks, and deadlines.
- Comfortable working with numbers, reviewing information, and handling detailed documentation.
- Patient, professional, and confident when communicating with a wide variety of clients.
- Coachable and eager to learn; able to retain and apply information through an extensive training program.
- Motivated, dependable, and eager to grow professionally.
- Ability to work effectively both independently and as part of a collaborative, onsite team.
- Previous experience in customer service, administration, hospitality, communications, or another client-facing environment is a plus but not required.
- Ability to successfully complete required background and credit checks.
Compensation & Work Location
- Estimated salary: $59,503 per year (estimated).
- Employment type: Full-time.
- Work location: Onsite in Bowie, MD.
About the Employer
Confidential Client: You’ll help members of a national employee benefits fund get answers about their benefits. This role is a great match for candidates who enjoy phone-based client support and want structured training and upward mobility.
Required Checks
- Candidates must be able to successfully complete background and credit checks as a condition of employment.
Why Apply
- Extensive training program and clear path for growth.
- Daily client interaction where strong communication and organization make an immediate impact.
- Entry-level friendly — previous experience helpful but not required.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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