Entry-Level Client Administrator
The Entry-Level Client Administrator serves as the primary contact for clients, providing responsive and personalized support throughout their engagement. This role involves managing client communications, organizing documentation, coordinating processes, and collaborating with internal teams to ensure client needs are met efficiently. It offers extensive training and a clear growth path in a client-focused professional environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Why You Want to Work Here
This is an excellent opportunity to launch your career in a client-focused professional environment with comprehensive training and a clear path for growth. You’ll work directly with clients to understand their needs, answer questions, collect and organize documentation, and guide them through important processes while developing skills in communication, organization, problem-solving, and relationship management.
Responsibilities
- Serve as a primary point of contact for clients, providing professional, responsive, and personalized support.
- Communicate with clients via phone, email, and text to answer questions, provide updates, gather information, and explain next steps.
- Conduct client conversations to understand goals, circumstances, and needs; provide appropriate guidance.
- Collect, review, and organize client information and documentation; ensure records are complete and accurate.
- Maintain detailed client records, communications, and follow-up activities within the CRM.
- Coordinate client requests and applications from initial contact through completion, keeping clients informed and ensuring timely task completion.
- Review sensitive information with attention to detail and sound judgment.
- Explain products, processes, requirements, and next steps clearly and professionally.
- Collaborate with internal teams to ensure efficient and accurate client service.
- Maintain compliance with company policies, procedures, and applicable regulations.
- Participate in comprehensive training and ongoing professional development.
Qualifications
- Bachelor’s degree in Business, Economics, Psychology, Finance, or a related field preferred (May 2025 & May 2026 graduates encouraged to apply).
- Strong customer service or client-facing skills and a genuine interest in helping people.
- Excellent verbal and written communication skills.
- Highly organized and detail-oriented with the ability to manage multiple clients, tasks, and deadlines.
- Comfortable working with numbers, reviewing information, and handling detailed documentation.
- Patient, professional, and confident communicating with a wide variety of clients.
- Coachable and eager to learn, able to retain and apply information through extensive training.
- Motivated, dependable, and eager to grow professionally.
- Ability to work effectively both independently and as part of a collaborative, onsite team.
- Previous client-facing experience (customer service, administration, hospitality, communications) is a plus but not required.
- Employment contingent on successful completion of background and credit checks where permitted by law.
Location & Employment
- Location: Bowie, MD — onsite role.
- Employment type: Full-time.
- Estimated salary (from source): $56,201 per year (estimated). Actual pay may vary based on experience and applicable law.
What We Value
- Empathy and strong client orientation.
- Clear, professional communication.
- High standards for accuracy and organization.
- A learning mindset and strong coachability.
- Integrity and respect for client confidentiality.
Legal & Compliance Notes
This position requires completion of background and credit checks where permitted by applicable law. The Confidential Client and Careertakes comply with federal, state, and local hiring laws. Reasonable accommodations are available upon request for applicants with disabilities.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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