About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, HR & Recruitment.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring an on-site Employee Relations Consultant (entry-level) to support a 24/7 data center operation in Abilene, KS. You will be the first point of contact for routine employee relations (ER) intake, case documentation, manager guidance, and escalation of higher-risk matters. This role partners with HR, Legal, Benefits, Payroll/HR Ops, Security, and other COEs to ensure consistent, confidential, and timely resolution of workplace issues.

• Serve as on-site first point of contact for routine employee relations questions and intake from employees and frontline managers; explain process steps and escalate as needed.
• Perform structured intake, triage, and documentation in the ER case/ticketing system; maintain accurate notes, supporting materials, and next-step tracking through resolution.
• Support ER Consultants and HR partners with day-to-day employee relations matters, including workplace concerns, follow-up, attendance issues, and policy questions; escalate sensitive or complex issues appropriately.
• Prepare materials to support manager coaching (documentation, timelines, templates, talking points) for review by ER or HR partners.
• Coordinate ER workflows: schedule conversations, collect documents, confirm action items, and ensure timely handoffs while maintaining confidentiality.
• Identify and promptly escalate elevated-risk concerns (discrimination, harassment, retaliation, threats, workplace violence, serious safety/security issues).
• Maintain an on-floor presence across buildings and shifts; build relationships with employees and shift leaders and surface recurring themes to ER and HR leadership.
• Support ER reporting, case tracking, communications, process improvements, and HR projects as assigned.

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Work Environment & Schedule

This is an on-site role supporting continuous data center operations. The position requires consistent presence at the Abilene, KS facility and interaction with day and night shift teams. The site follows controlled-access security protocols (which may include biometric identity verification).

• Core on-site coverage: approximately 7:00 a.m. – 10:00 p.m. with overlapping shifts.
• Example shifts (may vary): 8a–5p, 10a–7p, 1p–10p.
• Weekend and holiday coverage: rotating schedules.
• Overnight coverage: structured handoffs with escalation paths; on-call participation may be required based on site needs.

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What We’re Looking For

Minimum qualifications

• Bachelor’s degree in Human Resources, Business, Psychology, or related field — or equivalent experience.
• No prior ER experience required; commitment to learning ER playbooks, case documentation standards, and escalation practices.
• Strong customer-service mindset; comfortable handling in-person employee and manager questions professionally and with care.
• Strong written communication, attention to detail, and ability to maintain accurate, confidential documentation.
• Demonstrated ability to collaborate effectively with Legal, Benefits, HRS, HR Ops/Payroll, Employment Practices, Security, and other COE partners on routine/low-complexity matters and escalations.
• Willingness and ability to work an on-site, shift-based schedule including rotating weekends/holidays.

Preferred qualifications

• Internship, coursework, or exposure in HR, employee services, operations support, compliance, or customer-facing support.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Exposure to hourly workforce environments (operations, manufacturing, logistics, facilities, or data centers).
• Experience with case/ticketing systems and/or HRIS, or demonstrated ability to learn new systems quickly.
• Interest in employee relations, manager coaching, workplace investigations, and policy interpretation in controlled-access environments.

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Compensation & Benefits

US hiring range: $25.82 to $50.43 per hour (approximately $53,700 to $104,900 per year). May be eligible for equity. Actual pay offered will depend on experience, skills, and internal equity.

Benefits summary (site-specific details may vary):

• Medical, dental, and vision insurance (including expert medical opinion).
• Short- and long-term disability; life and AD&D insurance.
• Supplemental life insurance (Employee/Spouse/Child).
• Flexible Spending Accounts (healthcare and dependent care).
• Pre-tax commuter and parking benefits.
• 401(k) with company match.
• Paid time off (Flexible Vacation or accrued vacation depending on status), 11 paid holidays, and paid sick leave.
• Paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning, group legal, and voluntary benefits (auto, homeowner, pet insurance).

Disclaimer: Certain U.S.-based or customer-facing roles may be required to comply with immunization/occupational health mandates and/or drug testing requirements.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.