About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring an entry-level Electrical Service Engineer to provide field service, installation, maintenance, and repair of diagnostic and laboratory instrumentation in and around Cedar Rapids, IA. This is a full-time, field-based position requiring travel (up to 50%) and occasional on-call availability.

Estimated compensation: $77,487 per year (estimated)

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What You’ll Do

• Install, maintain, upgrade, and repair automated laboratory and diagnostic instruments (examples include microbiology, molecular, and LC/MS systems).
• Respond promptly to customer service calls, document work performed, and provide clear follow-up plans.
• Perform preventive maintenance and equipment relocations to generate field service revenue.
• Schedule and execute proactive system upgrades and customer installations.
• Maintain accurate documentation of customer complaints, repair histories, and parts inventory for assigned equipment.
• Communicate professionally with customers to build strong service relationships.

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Responsibilities

• Provide field service support for laboratory and diagnostic instruments across the assigned territory.
• Troubleshoot electrical, electro-mechanical, PLC, and pneumatic system faults.
• Work with information systems/networking and operating systems to diagnose instrument connectivity and software issues.
• Keep inventory of spare parts and tools assigned to your territory and report parts needs as required.
• Maintain timely, accurate service reports and escalate complex issues to engineering teams when necessary.
• Participate in occasional after-hours on-call rotation.

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Minimum Qualifications

• Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical discipline, or equivalent technical experience.
• Working knowledge of electronics, electro-mechanical devices, PLCs, and pneumatics.
• Intermediate understanding of information systems/networking architecture and computer operating systems.
• Valid state-issued Real ID driver’s license with 3+ years driving history.
• Ability to lift and maneuver 30–40 lbs and perform fine-motor tasks repeatedly.
• Willingness and ability to travel up to 50% from a home geographic area.
• Strong customer-service orientation and good written/verbal communication skills.

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Preferred Attributes

• Field-service or technician experience with laboratory instrumentation or diagnostic systems.
• Experience supporting LC/MS, molecular, or microbiology automation.
• Strong troubleshooting skills and ability to work independently in customer environments.
• Organized approach to parts/inventory management and service documentation.

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Work Location & Travel

• Primary work location: Cedar Rapids, IA (territory-based field role).
• Travel: Up to 50% (customer sites within and around the assigned territory).
• On-call: Occasional on-call support may be required.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.