About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking an entry-level Electrical Service Engineer to deliver field service, installations, maintenance, and repairs for laboratory and diagnostic systems across the assigned territory and nationally as needed. This is a field/remote role that requires travel, customer-facing skills, and strong electrical/mechatronic troubleshooting ability.

• Respond rapidly to customer service requests for instrument installations, maintenance, upgrades, and repairs.
• Use electrical, electronic, and computer diagnostic tools and schematic diagrams to return systems to specification.
• Perform preventive maintenance and drive billable field-service revenue through recommended services.
• Communicate clearly with customers about the work performed and any required follow-up.
• Coordinate and schedule system upgrades and software maintenance with customer IT and lab leadership.
• Log customer complaints and service activity in the appropriate systems of record for investigation and resolution.
• Maintain assigned service vehicle, spare parts inventory, laptop, tools, and test equipment according to policy.
• Participate in on-call rotations (approx. every six weeks) and be available for occasional national travel for escalations.
• Maintain vendor/customer credentialing requirements and follow site access policies (Real ID may be required).
• Follow company travel and expense policies when using corporate cards.

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Location, Travel & Schedule

• Primary work area: Cedar Rapids, IA (role is field/remote-capable but requires local coverage and travel).
• Travel: Up to 50% travel outside the home geographic area; both scheduled and unscheduled visits with overnight stays likely for wide territories.
• On-call: Weekend/holiday on-call rotation roughly every six weeks.
• Typical shift examples: regional schedule variations apply; expected to support business hours and occasional after-hours work for escalations.

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Qualifications (Minimum)

• Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical Engineering, or related discipline.
• Comfortable with electronics, electro-mechanical devices (mechatronics), PLCs, and pneumatics.
• Intermediate understanding of network architecture, operating systems, and basic IT interaction for software upgrades.
• Able to troubleshoot instrumentation, perform firmware/software updates, and work with lab/IT teams on deployments.
• Valid state-issued driver’s license (Real ID where required) with at least 3 years’ driving history and ability to meet client auto safety standards.
• Strong verbal and written communication and customer-service skills.
• Self-starter who can work autonomously in the field and manage time and priorities independently.

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Preferred / Nice-to-Have

• Experience with robotics and automation systems.
• Experience with liquid chromatography (LC) and mass spectrometry (MS) instrumentation.
• Familiarity with Laboratory Information Systems (LIS) and database management.
• Certifications such as CompTIA A+, Microsoft, or Cisco are advantageous.
• Understanding of basic computer security and standard IT processes.

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Physical Requirements

• Ability to lift 30–40 lb from floor to chest level and carry a 30 lb pack for up to 1 hour.
• Ability to push/pull up to 70 lb and use hand tools (sockets, wrenches, screwdrivers) repeatedly during an 8–10 hour day.
• Ability to sit, kneel, squat, bend, stand, and perform fine motor tasks across an 8–10 hour workday.
• Able to climb portable ladders/step stools and drive up to 6 hours (including in adverse weather).
• May be required to wear a respirator while servicing equipment — must be able to pass fit testing and spirometry where required.

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Compensation & Benefits

• Employment type: Full-time.
• Hourly pay range (provided by client): $27.00 — $43.20 USD per hour.
• Total Rewards: benefits, training, and development opportunities vary by location. Exact pay offer depends on skills, experience, and local factors.

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Why Join?

Confidential Client offers opportunities to grow technical skills while supporting critical laboratory and diagnostic systems that impact public health. You’ll work with cross-functional teams, receive on-the-job training, and help customers maintain mission-critical instruments.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.