About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Public Administration (State Government - Social Services).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking an Economic Assistance Benefits Specialist to assess and deliver benefits and services that support basic self-sufficiency for low-income individuals and families. In this role you will:

• Interview clients to collect and verify personal, income, and resource information
• Evaluate eligibility for multiple social service and public assistance programs
• Obtain, review, and verify records and collateral information
• Interpret and apply policies, regulations, and program rules to determine appropriate benefits
• Counsel and provide resource referrals to clients to support stability and independence
• Respond to public inquiries about program eligibility and benefits
• Prepare clear, accurate documentation, reports, and case notes
• Coordinate with internal teams and community partners to resolve complex cases promptly

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Qualifications

Minimum and preferred qualifications derived from the original posting:

• Bachelor’s degree preferred in social science, behavioral science, human services, business administration, public administration, education, public health, or related field — OR equivalent combination of training and relevant experience
• Experience (or demonstrated ability) in interviewing clients, eligibility determination, case documentation, and public-facing service work
• Strong written and verbal communication skills
• Ability to interpret and apply policies, procedures, and regulations accurately
• Excellent organizational skills; ability to prioritize and meet deadlines
• Commitment to client confidentiality, ethical conduct, and professional service
• Demonstrated problem-solving, critical thinking, and independent initiative
• Compassionate, respectful, and tactful when interacting with diverse populations

Preferred skills (helpful but not mandatory):

• Experience with public assistance programs, income verification, or case management
• Prior work in a state government or social services environment

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Compensation & Benefits

• Pay: $24.77 per hour (depending on qualifications)
• Benefits include a $0 premium employee health insurance option, dental, vision, retirement (Class A under SDRS), eleven paid holidays, and generous vacation and sick leave accruals
• This position is eligible for Veterans’ Preference per ARSD 55:10:02:08
• The Confidential Client does not sponsor work visas. New hires must verify identity and work eligibility (Form I-9); E-Verify will be used upon hire.

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Additional Details

• Location: Sioux Falls, SD (Onsite)
• Employment type: Full-time
• Hiring organization: Confidential Client (state government social services)
• Preference: Resumes included for consideration
• Core values sought: teamwork, integrity, innovation, and a focus on strengthening families and community outcomes

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.