Economic Assistance Benefits Specialist
The Economic Assistance Benefits Specialist at Confidential Client is responsible for assessing and determining eligibility for social service programs to support low-income individuals and families. This role involves interviewing clients, verifying information, interpreting policies, and providing compassionate service to promote self-sufficiency. The position requires strong communication, organizational, and problem-solving skills within an on-site, team-oriented government environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position overview
Confidential Client is hiring an Economic Assistance Benefits Specialist in Rapid City, SD. This full-time (40 hours/week) role supports public-facing benefits and social service programs by assessing client circumstances, verifying eligibility, determining benefit levels, and connecting clients with resources. Hourly pay: $24.77 (dependent on qualifications).
What you’ll do
As an Economic Assistance Benefits Specialist you will:
- Interview clients to gather and verify financial and personal information.
- Assess eligibility for multiple public assistance programs and make timely eligibility determinations.
- Interpret and apply program rules, policies, and regulations to ensure correct benefits.
- Prepare and maintain clear, accurate case documentation, reports, and correspondence.
- Counsel and refer clients to community resources to promote basic self-sufficiency.
- Respond professionally to public inquiries about benefits and services.
- Coordinate with internal teams and external stakeholders to resolve complex cases.
- Maintain strict client confidentiality and adhere to legal and regulatory requirements.
Who we’re looking for
We seek a dependable, compassionate professional who:
- Demonstrates strong verbal and written communication.
- Plans and organizes work effectively; handles multiple demands and deadlines.
- Uses critical thinking and sound judgment to solve problems.
- Shows empathy and respect while interacting with diverse populations.
- Builds effective working relationships with colleagues, partner agencies, and community stakeholders.
- Can interpret and apply policies, procedures, laws, and regulations with care.
- Takes initiative and works with minimal supervision when appropriate.
Minimum qualifications
- Entry-level knowledge and abilities may be met via any combination of relevant education, training, or experience that provides the required skills.
- Preferred: Bachelor’s degree in social science, behavioral science, human services, business administration, public administration, education, or public health; or relevant experience in health care administration, finance, accounting, or insurance.
- Ability to pass identity and employment eligibility verification (Form I-9). Confidential Client may use E-Verify.
Compensation & benefits
- Hourly rate: $24.77 (depending on qualifications).
- Full-time benefits may include health insurance options, retirement plan membership (Class A / SDRS equivalent), paid holidays, vacation and sick leave, and other standard benefits offered by the Confidential Client. Specific plan details provided during hiring.
Additional information
- To be considered, please attach your resume.
- Veterans’ Preference: This position may be eligible for veterans’ preference as allowed by applicable rules.
- Confidential Client does not sponsor work visas for new hires. All hires must verify eligibility to work in the U.S.
- This is an onsite role in Rapid City, SD (#LI-Onsite).
Key keywords (for search & discovery)
- Economic Assistance Benefits Specialist
- Eligibility Specialist
- Benefits Specialist
- Social services specialist
- Rapid City, SD
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range