Economic Assistance Benefits Specialist - Long Term Care
The Economic Assistance Benefits Specialist assesses and determines eligibility for Medical Assistance programs for elderly and disabled individuals, providing critical support to low income families. This role involves interviewing clients, analyzing financial and life circumstances, interpreting policies, and delivering compassionate, accurate service to ensure appropriate benefits are provided efficiently within the Confidential Client.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Economic Assistance Benefits Specialist — Long Term Care to assess needs, make benefit determinations, and connect eligible older adults and people with disabilities to Medical Assistance and related services. This is a full-time (40 hrs/week) role focused on customer service, accurate eligibility decisions, and adherence to program rules.
- Assess and analyze applicants’ current life circumstances and financial capabilities
- Determine eligibility for Medical Assistance programs serving elderly and disabled individuals
- Interview and counsel applicants and family members to gather necessary information
- Identify and connect applicants with community resources and support services
- Interpret and apply program rules, regulations, and policies to ensure correct benefits
- Respond to public inquiries about benefits and services in a timely, professional manner
- Prepare clear documentation, reports, and correspondence reflecting relevant facts
- Use computerized data systems to record and track cases and decisions
- Prioritize caseloads and meet schedules and deadlines with minimal supervision
Who We’re Looking For
The ideal candidate is service-oriented, detail-focused, and able to apply rules and sound judgment to complex eligibility situations.
- Education: Bachelor’s degree in social science, behavioral science, human services, business administration, public administration, education, public health, or a related field preferred — OR equivalent combination of training and experience
- Preferred experience: health care administration, finance, accounting, or insurance (helpful but not required)
- Entry-level candidates may qualify if they demonstrate required knowledge and aptitudes through training/experience
- Strong communication, active listening, and documentation skills
- Ability to gather and analyze data, reason logically, and solve problems resourcefully
- Demonstrated compassion, tact, and respect when interacting with vulnerable populations
- Comfortable using computerized data systems and learning new software
- Proven ability to organize work to meet deadlines and adjust to multiple demands
- Initiative and ability to work independently when necessary
Knowledge & Abilities
- Basic mathematical calculation methods
- Familiarity with social program principles and methods (preferred)
- Awareness of social, cultural, economic, psychological, and emotional factors that affect families and individuals (preferred)
Compensation & Benefits
- Hourly pay: $24.77 per hour (depending on qualifications)
- Employment type: Full-time (40 hours/week). Contractor classification may apply as described by the client.
- Benefits (offered by the client): health insurance options (including a $0 premium option), dental, vision, retirement (Class A SDRS membership for this client), paid holidays, and vacation/sick accrual.
Additional Requirements & Legal Notices
- To be considered, attach your resume as requested by the hiring process.
- This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
- Confidential Client does not sponsor work visas for new or existing employees. All hires must verify identity and eligibility to work in the United States and will be required to complete Form I-9. Employment eligibility verification (E-Verify) may be used upon hire.
- Reasonable accommodations are available for applicants with disabilities; please request accommodations during the recruitment process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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