E-Commerce Coordinator
The E-Commerce Coordinator at Confidential Client is responsible for ensuring product listings are live, optimized, and accurately represented across e-commerce platforms. This entry-level role involves monitoring product performance, managing operational and marketing support tasks, and collaborating with internal teams and external partners to resolve issues and improve online retail operations in a fast-paced, collaborative environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, toy & children's consumer products.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client seeks a detail-oriented, data-driven E‑Commerce Coordinator to support online retail operations for toy and children's consumer products. This entry-level role is ideal for someone eager to learn platform health, product visibility, and performance optimization across e-commerce channels. You will monitor listings, track reviews and metrics, assist with support cases, and help keep product catalogs buyable and merchant-ready.
What You’ll Do
Core responsibilities include:
- Perform regular buyability checks to confirm products are live, in stock, and saleable across e-commerce platforms.
- Pull and analyze reports to identify listing issues, suppressed items, or anomalies that affect conversion and availability.
- Escalate recurring patterns or high-impact issues to senior team members and follow through on resolutions.
- Track and summarize product reviews and ratings; surface trends and opportunities to improve product performance.
- Open, track, and follow up on support cases with Amazon and other retailers to ensure timely issue resolution.
- Assist with operational tasks such as shortage and price claim submissions, and support shipment/inventory creation where needed.
- Support marketing and merchandising checks—verify pricing, images, and listing accuracy.
- Learn and use e-commerce platforms, internal dashboards, and reporting tools; maintain documentation.
- Contribute to process improvements and ongoing team projects as assigned.
What You Bring
Must-haves:
- Strong organizational skills and outstanding attention to detail.
- Proficiency in Microsoft Excel; able to learn advanced functions quickly.
- Clear written and verbal communication for cross-functional work and external partners.
- Ability to manage multiple priorities in a fast-paced environment.
- Curiosity, initiative, and a willingness to learn new tools and processes.
Education & Experience
We’re looking for:
- 0–2 years of experience in e-commerce, retail, or digital marketing (internships count).
- Associate’s degree preferred in Business, Communications, or a related field.
Bonus points for:
- Bachelor’s degree in Marketing, Business, Communications, or related field.
- Familiarity with Amazon Vendor Central or Seller Central, or other e-commerce platforms.
- Basic knowledge of online merchandising and what makes a listing convert.
- Experience working with or analyzing product data.
Where You’ll Work
- Location: Onsite in Ashland, Oregon
- Work style: Collaborative, hands-on, and fast-paced
Why You’ll Love It Here
- Competitive salary and performance-based bonus opportunities
- Comprehensive health benefits (medical, dental, vision, life)
- 401(k) plan to help you plan for the future
- Flexible paid time off
- Employee Assistance Program
- A creative, collaborative, and playful culture
- The chance to help shape iconic and emerging toy brands
- Real opportunities to grow within a dynamic, high-growth environment
A Few More Things
This job description isn’t exhaustive — you may take on additional projects as the organization grows. Confidential Client is committed to creating an inclusive workplace and will provide reasonable accommodations for individuals with disabilities.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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