E-Commerce Coordinator (Ashland)
The E-Commerce Coordinator at Confidential Client is responsible for ensuring product listings are live, accurate, and optimized across e-commerce channels. This entry-level role involves monitoring product performance, managing support cases with retailers, assisting with marketing and operational tasks, and contributing to process improvements within a fast-paced, collaborative team environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, PR, Advertising & Marketing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client is hiring an entry-level E‑Commerce Coordinator to support online retail operations. This role is hands-on and data-driven — you’ll help keep product listings live and optimized across retailer channels, monitor performance and reviews, open and follow up on support cases, and assist cross-functionally with marketing and operational tasks. This position reports to the e‑commerce team and is ideal for someone curious, dependable, and eager to grow in a fast-paced environment.
What You’ll Do
- Perform regular buyability checks to confirm products are live, in stock, and saleable across e‑commerce platforms.
- Pull and analyze reports to identify listing issues, suppressed items, or anomalies affecting conversion and availability.
- Escalate patterns or high‑impact issues to senior team members and follow through to resolution.
- Track and summarize product reviews and ratings; surface trends and opportunities to improve performance.
- Open, track, and manage support cases with Amazon and other retailers to ensure timely resolution.
- Assist with operational tasks such as shortage and price claim tracking and supporting shipment or inventory creation.
- Support marketing initiatives by verifying pricing and merchandising accuracy.
- Learn and operate e‑commerce retailer platforms, internal dashboards, and reporting tools.
- Maintain documentation and contribute to process improvements for e‑commerce operations.
- Support ongoing team projects and administrative tasks as needed.
What You Bring
Strong / Must‑Haves
- Strong organizational skills and exceptional attention to detail.
- Proficiency with Microsoft Excel and the ability to learn advanced functions quickly.
- Excellent written and verbal communication for cross‑functional work and external partner interactions.
- Comfortable managing multiple priorities in a fast‑paced environment.
- Curiosity, initiative, and a willingness to learn new tools and processes.
Education & Experience
- 0–2 years of experience in e‑commerce, retail, or digital marketing (internships count).
- Associate degree preferred in Business, Communications, or a related field.
Bonus points
- Bachelor’s degree in Marketing, Business, Communications, or related field.
- Familiarity with Amazon Vendor Central, Seller Central, or other e‑commerce platforms.
- Basic understanding of online merchandising and conversion drivers.
- Experience handling or analyzing product data.
Where You’ll Work
- Location: Onsite in Ashland, OR
- Work style: Collaborative, hands‑on, and fast‑paced
Why You’ll Love It Here
- Competitive salary and performance‑based bonus opportunities
- Comprehensive health benefits (medical, dental, vision, life)
- 401(k) to help you plan for the future
- Flexible paid time off
- Employee Assistance Program
- A creative, collaborative, and playful culture
- Opportunities to shape iconic and emerging brands
- Clear pathways for growth within a dynamic organization
A Few More Things
This job description provides the core responsibilities but isn’t exhaustive — you may work on additional projects as the business evolves. Confidential Client is committed to an inclusive workplace and will provide reasonable accommodations for applicants with disabilities.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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