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Document Administration Specialist I

Confidential Client•Financial Services
Entry LevelContractOn-Site$44,344
Travelers Rest, South Carolina
20 Hours Ago

The Document Administration Specialist I is an entry-level contract role responsible for managing mortgage servicing documents and collateral files. The specialist handles document processing, inventory management, vendor communication, and ensures timely completion of tasks within service level agreements. This role requires strong organizational, research, and communication skills to support mortgage servicing operations effectively.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, mortgage servicing / financial services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Position Overview

Confidential Client is hiring a short-term contractor for an entry-level Document Administration Specialist I in Travelers Rest, SC. This role supports mortgage servicing operations by receiving, cataloging, tracking, and shipping collateral and servicing documents, maintaining inventory systems, and communicating with vendors and custodians to meet SLAs.


What You’ll Do

  • Identify, process, and perform basic research and data entry for mortgage-related documents (e.g., lien releases, assignments of mortgage, allonges, lost note affidavits, partial releases).
  • Receive, log, and maintain physical collateral and servicing files; ensure images of documents are captured and inventoried.
  • Prepare and ship requested documents or full collateral/servicing files to third-party custodians, vendors, or investors within SLA timelines.
  • Request collateral files from investor-designated custodians to support Loss Mitigation, Bankruptcy, and Foreclosure workflows.
  • Review prepared loan documentation for accuracy and completeness against documentation standards.
  • Monitor daily task queues and exception reports; resolve simple exceptions or escalate as required.
  • Update loan systems and annotate all actions/follow-ups; update MERS where applicable to reflect changes in servicing rights or ownership.
  • Support monthly inventory audits with custodians, file centers, and onsite file rooms.
  • Communicate professionally and promptly with vendors, portfolio managers, and cross-functional partners.

Minimum Qualifications

  • High school diploma or equivalent required.
  • 1–2 years of relevant experience (mortgage document handling, fileroom, or administrative support preferred).
  • Ability to handle confidential materials professionally and ethically.
  • Strong written and verbal communication skills.
  • Good time-management and prioritization skills to meet deadlines and volume goals.
  • Proficient with Microsoft Office (Word, Excel, Outlook).

Preferred / Additional Qualifications

  • Associate’s or bachelor’s degree preferred.
  • Basic understanding of mortgage servicing documents and related terminology.
  • Experience with inventory systems, document imaging workflows, or MERS updates.
  • Research and analytical skills to interpret applicable state laws and investor requirements.

Skills & Tools

  • Document control and inventory management
  • Data entry with high accuracy
  • Vendor and third-party custodian coordination
  • Microsoft Word, Excel, Outlook
  • Familiarity with mortgage servicing workflows and documentation standards

Compensation

  • Estimated annual compensation (from source): $44,345 per year — actual pay may vary based on experience and hiring terms.

Important Notes

  • This is a short-term contractor role supporting mortgage servicing document administration.
  • All references to the original employer have been replaced by "Confidential Client."
  • Careertakes facilitates candidate matching and applicant flow; final hiring decisions are made by the Confidential Client.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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