About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Key Responsibilities

• Manage and maintain the agency donor database and related systems, including routine data entry standards, deduplication, and regular audits to preserve data integrity.
• Design, generate, and analyze reports and donor segmentation to support fundraising campaigns, donor retention, and revenue tracking.
• Process and reconcile gifts monthly in collaboration with Finance; identify and resolve discrepancies between fundraising and financial records.
• Maintain segmented donor lists (e.g., entry-level, recurring, mid-level) to support targeted outreach for annual giving, major gifts, planned giving, grants, sponsorships, sponsorships, and events.
• Provide systems and administrative support for donor acknowledgement, gift documentation, stewardship processes, and timely follow-up communications.
• Support donor cultivation by preparing giving-history analysis, prospect research, and recommended outreach approaches for specific donors and donor groups.
• Coordinate bulk mailing and mail-merge operations: list preparation, address verification, vendor coordination, and distribution tracking.
• Help administer volunteer tracking, retention, communications, and related recordkeeping as directed by the Development & Communications Director.
• Identify opportunities to improve data workflows, reporting, and departmental efficiency; support adoption of fundraising platforms and project technology.
• Support External Affairs staff at community events and special initiatives as needed.
• Abide by the mission and policies of the confidential client and perform other duties as assigned.

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What We're Looking For (Qualifications)

• 1–2 years of experience in database management, data administration, fundraising operations, or a related role (more experience preferred).
• Associate’s or bachelor’s degree preferred (Nonprofit Administration/Management, Information Systems, or related field is a plus).
• Proven experience with donor CRMs; DonorPerfect experience preferred.
• Strong Microsoft Office skills, particularly Excel (report generation, data analysis).
• High attention to detail, strong organizational and multitasking abilities.
• Good verbal and written communication skills; comfortable preparing reports and donor-facing documentation.
• Project management experience and process-improvement mindset preferred.
• Ability to work collaboratively across departments and handle confidential donor information with discretion.
• Valid driver’s license or other reliable transportation for multi-site duties.

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Skills & Tools

• Donor database administration (DonorPerfect preferred)
• Data reconciliation and gift processing
• Report design, segmentation, and analytics
• Microsoft Excel, Outlook, and standard office software
• Mail-merge and bulk-mail coordination
• Strong recordkeeping and documentation practices

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Compensation & Employment Type

• $23.00 – $25.00 per hour (as posted)
• Full-time position

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Physical Demands & Work Environment

• General office environment with some site- and event-based duties.
• Physical activities may include sitting, standing, walking, lifting up to 25 pounds, bending, and use of hands/fingers for keyboarding and mail tasks.
• May involve irregular hours including occasional evenings or weekends and exposure to moderate noise. Work may take place at multiple sites; protest presence at some sites is possible.
• Reasonable accommodations available to enable individuals with disabilities to perform essential functions.

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Location

• Wilmington, NC — this role is onsite/in-person with some offsite event duties as required.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.