About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring a Desktop Administrator I to provide IT service and device lifecycle support at their Idaho City, ID site. This is a full-time, on-site role supporting desktop/laptop/thin-client environments and internal end users. Annual pay range: $51,800 - $77,800 (see Compensation & Benefits).

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What You’ll Do

• Provide timely first- and second-line desktop support for laptops, desktops, thin clients, printers, and workstation software.
• Triage and resolve low- to medium-complexity incidents; escalate issues following defined procedures.
• Maintain accurate inventory and lifecycle records for computing devices and related software.
• Implement and test approved system updates and changes in accordance with change-management processes.
• Apply lean concepts and metrics to identify process improvements and support root-cause analysis.
• Follow global IT policies, security procedures, and contribute to the site’s cybersecurity posture.
• Communicate status and resolutions clearly to customers, document tasks, and produce technical notes/procedures.

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Minimum Qualifications

• Associate’s or Bachelor’s degree preferred; equivalent combination of education and experience will be considered.
• 0–2 years of IT support or desktop administration experience (entry-level candidates encouraged).
• Intermediate computer skills and familiarity with Windows desktop environments and common office applications.
• Basic troubleshooting and problem-solving skills; comfortable escalating when required.
• Strong verbal and written communication; ability to document work and present information to small groups.

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Preferred / Additional Skills

• Experience with device imaging, patching, and software deployment tools.
• Familiarity with inventory management practices and IT asset tracking.
• Exposure to change control procedures and basic cybersecurity best practices.
• Customer-service orientation and ability to work in a collaborative IT team.

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Physical & Work Environment

• On-site professional office environment. Frequent sitting, computer work, and occasional movement to support equipment. Reasonable accommodations available for applicants with disabilities—contact the recruiter if needed.

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Compensation & Benefits

• Annual salary range: $51,800 - $77,800. Salary offered will depend on geographic location, experience, education, and qualifications.
• Confidential Client provides benefits including medical, dental, vision, paid time off, retirement savings, and professional development programs. Specific benefits may vary by location.

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Other Notes

• This job description is not an employment contract and may not list every task the role could require.
• Some offers of employment may be contingent on successful completion of drug screens and/or background checks.
• Confidential Client is committed to reasonable accommodations. To request an accommodation during the application process, include contact details and a description of needs.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.