About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client (via Careertakes) is hiring a Default Mortgage Claims Recovery Specialist in Saint Paul, MN. This role manages the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims (e.g., MI, FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac). The right candidate is analytical, detail-oriented, and able to coordinate across teams and external partners to maximize recoveries and ensure compliance.

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Key Responsibilities

• Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
• Ensure claim submissions comply with investor, insurer, regulatory, and contractual requirements.
• Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
• Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
• Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.
• Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
• Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
• Assist with claim appeals and escalations when additional recovery opportunities exist.
• Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.
• Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
• Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
• Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.

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Reporting & Compliance

• Maintain accurate claim records, system documentation, and supporting files.
• Prepare and distribute recovery, aging, inventory, and management reports.
• Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
• Support internal audits, external audits, investor reviews, and regulatory examinations.

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Required Skills & Abilities

• Strong analytical and root-cause problem-solving skills.
• Deep understanding of investor guidelines and compliance requirements.
• High attention to detail, accuracy, and documentation standards.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• Effective written and verbal communication and cross-functional collaboration.
• Process improvement mindset with focus on risk mitigation and cost control.

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Preferred Qualifications

• 3–5 years of mortgage servicing, default servicing, or mortgage claims experience preferred (entry-level candidates with relevant experience will be considered).
• Intermediate proficiency with Microsoft Office Suite (Excel, Outlook, Word, Teams).
• Experience with mortgage servicing platforms and claims management systems.
• Education: High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Two (2) years experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field is preferred.

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Compensation & Benefits

• Compensation: $22.49 - $29.87 per hour (provided by Confidential Client as a good-faith estimate; final offer will depend on experience and other factors).
• Benefits (for full-time employees): Medical insurance, telehealth services, dental, vision, life insurance, short-term and long-term disability, legal & identity-theft protection, critical illness insurance, hospital & accident insurance, 401(k) with up to 5% company match, and discretionary bonus eligibility (not guaranteed).

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Location & Employment Type

• Location: Saint Paul, MN (on-site / local) — position based in Saint Paul, Minnesota.
• Employment type: Full-time (standard business hours; schedule details provided by Confidential Client).

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Why This Role?

• Gain specialized experience in mortgage claims across MI, government, and investor channels.
• Work cross-functionally with internal teams and external partners to directly impact recoveries and loss mitigation.
• Competitive hourly rate plus comprehensive benefits for full-time employees.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

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