Data Entry Specialist
The Data Entry Specialist at Confidential Client is responsible for managing the administrative processes involved in vehicle ownership transfer, including verifying documents, processing registrations, and interacting with government agencies such as the DMV. This full-time, on-site role requires strong communication, problem-solving skills, and attention to detail to ensure a smooth customer experience and accurate record keeping in a fast-paced environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, HR & Recruitment.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client is seeking a detail-oriented, customer-focused Data Entry Specialist (Title & Registration Specialist) to join their on-site team in Norfolk, MA. In this full-time, hourly role you will support vehicle title and registration processes by reviewing documentation, entering and reconciling data, and interacting with state and county licensing offices to ensure accurate, timely transfers of ownership.
Key Responsibilities
- Process, finalize, and mail customer registrations accurately and on time
- Review customer paperwork for completeness and accuracy
- Interact with state and county licensing departments (in-person and online) for document drop-off/pick-up and filing
- Work closely with the local DMV to collect and file necessary paperwork
- Update and reconcile customer records across internal systems
- Input, cross-reference, and retrieve data from multiple internal and external databases
- Maintain detailed notes in the customer tracking system
- Assist Specialists and colleagues with customer follow-up and escalations
- Perform other duties as assigned
What We’re Looking For (Qualifications)
- 1+ years of experience in an administrative or data entry role
- High school diploma, GED, or equivalent required
- Strong attention to detail and ability to reconcile multiple information sources
- Ability to manage competing priorities and multitask effectively
- Professional written and verbal communication skills
- Comfortable learning and navigating multiple systems; tech-savvy and able to troubleshoot basic issues
- Resiliency, critical thinking, and a solution-oriented mindset during escalations
- Regular, consistent in-office attendance required (no remote work)
- Ability to obtain a notary commission if required by state-specific needs
- Ability to read, write, speak, and understand English
It’s a plus if you have a bachelor’s degree, internships/volunteer experience, or relevant certifications.
Compensation & Benefits
To comply with Massachusetts pay transparency expectations, this posting shows compensation details provided by the employer:
- Starting pay: $21.00 per hour
- Earnings progression examples noted in the posting: +$1/hr at ~6 months, +$2/hr at ~12 months, +$4/hr at ~24 months (performance-based increases described by the employer)
- Benefits & perks (summary):
- Performance-based compensation plus 401(k) match; eligibility for overtime during busy seasons
- Health: employer-paid healthcare premiums plus dental and vision
- Time off: paid time off (starting at 13 days in the first year, increasing thereafter) and 9 company-paid holidays (including birthday)
- Professional development: tuition reimbursement and internal growth opportunities
- Onsite perks: kitchen/snacks, team lunches, and discount programs
Training & Schedule
- Paid training (1 week) at the full-time hourly rate; training requires full attendance and demonstration of proficiency to graduate
- Full-time hourly role; typical operating hours between 7:00 AM and 9:00 PM, Monday–Sunday (shift assigned after training)
- Primary shift offered: 5x8 (five days/week, eight hours/day); other schedules may be used based on business needs
- Overtime may be required during peak periods
Location & Work Type
- Work location: On-site in Norfolk, MA (regular in-person attendance required)
- Employment type: Full-time, hourly
- This position is not remote.
Legal & Hiring Notes
- Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship.
- Reasonable accommodations are available for applicants with disabilities to perform essential job functions.
- Confidential Client is an equal opportunity employer and prohibits discrimination and harassment in employment.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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