About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Technical and Vocational Training.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Join Confidential Client’s Home Appliance Product Support team as an entry-level Data Analyst supporting product quality, reporting, and troubleshooting for refrigerators, washers, dryers, and related appliance products. This role combines hands-on product evaluation with data-driven reporting to support quality and service decisions.

• Analyze service, warranty, repair, quality, and parts-usage data to identify trends and opportunities.
• Create and maintain reports and dashboards for leadership and cross-functional teams.
• Assist with product quality tracking, issue management, and root-cause investigations.
• Support troubleshooting activities and work with technicians and engineers to resolve escalated customer issues.
• Test and evaluate home appliance units; perform basic assembly/disassembly and hands-on inspections when needed.
• Monitor and organize operational data to support continuous improvement.
• Participate in training to develop technical knowledge of appliance products.
• Support various Product Support projects and operational initiatives as assigned.

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Qualifications

Required (must-haves)

• Bachelor’s degree completed within the last 0–3 years in Computer Science, Mechanical Engineering, Electrical Engineering, Industrial Engineering, Data Analytics, or a related field.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Excel (advanced formulas, pivot tables).
• Ability to learn technical concepts and new tools quickly.
• Excellent written and verbal communication and strong organizational skills.
• Comfortable working in a collaborative, team-oriented environment.
• Willingness to perform hands-on testing and occasional basic mechanical work.

Employment type: CONTRACTOR (on-site in Plano, TX).

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Nice to Haves

• Experience analyzing data through coursework, internships, research projects, or prior work.
• Interest in consumer electronics or home appliances.
• Familiarity with reporting, statistics, or data visualization tools (Power BI, Tableau, SQL).
• Hands-on technical aptitude and mechanical curiosity.

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Compensation & Benefits

• Hourly pay: $15–$17 / hour (exact compensation may vary based on skills, experience, and education).
• Benefits become available starting on day 31 of employment and include medical, dental, and vision insurance, HSA/FSA/DCFSAs options, and 401(k) access with employer matching where applicable. Paid sick leave and other paid time off are provided in accordance with applicable law.

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Workplace & Logistics

• Location: Plano, TX — on-site position supporting physical product testing and coordination with technical teams.
• Entry-level / early-career role with cross-training across multiple functions and opportunities to develop specialized expertise.
• This role supports a fast-paced team environment; candidates should be comfortable balancing desk-based analysis with periodic hands-on product work.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.