About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT Services and IT Consulting.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

You will partner with business stakeholders, IT developers, and data teams to turn operational data into clear, actionable insights that improve processes and support decision-making.

• Have a deep understanding of business needs, application functionality, data processes, and data integration workflows.
• Serve as the primary point of contact between business users and technical teams.
• Elicit and document preliminary business requirements; translate them into technical requirements or actionable analyses.
• Build, run, and maintain queries, reports, dashboards, and data models to support operational analysis and performance monitoring.
• Extract, transform, analyze, validate, and automate data pipelines using SQL Server, Power Query, and Python.
• Reconcile client accounts and enrollment/ID card data by comparing client files to internal datasets; summarize findings for leadership and external customers.
• Troubleshoot data issues, perform root-cause analysis, and recommend corrective actions to IT and business leadership.
• Participate in sprint planning and project meetings to help ensure development milestones and sprint goals are met.
• Lead or contribute to cross-functional projects that impact workflows, processes, and system functionality.
• Create and maintain procedural documentation, runbooks, and technical reference materials.
• Respond to complex ad-hoc requests requiring investigation, evaluation, and clear documentation of results.
• Assist with staff training and change management to implement new procedures with minimal disruption.

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Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or a related field preferred — or equivalent experience.
• 3+ years of relevant experience in business analysis, data analysis, or operations analytics.
• Demonstrated experience with Microsoft SQL Server, including writing and troubleshooting T‑SQL queries for data validation and analysis.
• Hands-on experience using Power Query for data extraction, transformation, automation, and reporting.
• Experience using Python (Pandas/NumPy) for data analysis, validation, automation, and reporting.
• Advanced Excel skills and comfort using SQL-based tools for analysis.
• Strong analytical, critical thinking, and problem-solving skills with high attention to detail.
• Proven ability to manage multiple priorities in a fast-paced environment and deliver on projects with minimal supervision.
• Excellent written and verbal communication skills; able to explain technical issues to non-technical stakeholders.
• Solid understanding of data structures, business processes, and production system data flows.
• Customer-service orientation and a collaborative approach when working with business and technical teams.

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Preferred Technical Skills

• SQL Server Management Studio (SSMS)
• T‑SQL query development and performance troubleshooting
• Power Query and Power BI
• Python (Pandas, NumPy, automation and reporting)
• Data reconciliation, data quality analysis, and root-cause investigation
• Experience with Agile/Scrum methodologies

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.