Data Analyst
The Data Analyst at Confidential Client is responsible for analyzing customer and commercial data to provide insights into product and service performance. This role involves exploratory analysis, performance measurement, and developing analytical reports to support decision-making across sales, marketing, customer experience, and operations. The analyst collaborates with stakeholders to identify trends, evaluate campaigns, and improve reporting consistency, ensuring business teams have access to clear and actionable information.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Technology, Information and Internet.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
The confidential client is seeking a Data Analyst to work with commercial and customer data to inform business decisions. You will combine exploratory analysis, performance measurement and reporting to help sales, marketing, customer experience and operations teams understand performance and identify opportunities.
- Analyse customer activity, sales performance and engagement data to uncover trends and behavioural patterns
- Investigate changes in conversion rates, retention, acquisition and other commercial KPIs
- Build and maintain dashboards and reports that allow business teams to monitor progress against objectives
- Use SQL to retrieve, join and aggregate data from multiple systems for analysis
- Apply statistical and exploratory techniques to test hypotheses and explain drivers of change
- Evaluate campaign and initiative performance using appropriate metrics
- Segment customers and identify behavioural differences that inform strategy
- Work with stakeholders to frame analytical questions and translate them into structured investigations
- Present findings through concise reports, visualisations and actionable recommendations tailored to different audiences
- Check data completeness and consistency; investigate and resolve discrepancies
- Contribute to standard definitions for business metrics and reporting practices
- Explain the implications and limitations of analytical findings to support evidence-based decisions
What We’re Looking For
- Degree in Data Analytics, Statistics, Economics, Mathematics, Business, Computer Science or related field — or equivalent practical experience
- Proven experience in data analysis, commercial analytics, customer insights, marketing analytics or a related discipline
- Strong SQL skills and comfort working with structured datasets
- Proficiency in Excel or Google Sheets for validation and ad-hoc analysis
- Experience building dashboards and reports using Power BI, Tableau, Looker or similar tools
- Solid understanding of business performance metrics (conversion, retention, engagement, revenue)
- Familiarity with statistical analysis, trend detection and exploratory data analysis
- Ability to investigate analytical questions, surface data limitations and communicate results clearly
- Strong written and verbal communication skills for non-technical stakeholders
- Attention to detail and methodical approach to data quality
Nice-to-Have
- Experience analysing customer journeys, sales funnels, segmentation or campaign performance
- Familiarity with Python or R for analysis
- Prior experience in a Technology / Information / Internet environment
Location, Employment Type & Other Details
- Location: Austin, TX — this opening is based in Austin. Applicants must be able to work in the U.S. and, if onsite or hybrid work is required by the confidential client, be able to commute to the Austin area as needed.
- Employment type: Full-time
- Language: Professional proficiency in English required
Note: Careertakes posts on behalf of a confidential client. The hiring organization will handle employment, compensation, benefits and onboarding if you are selected.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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