About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking a Cyber ServiceNow Consultant to join their Cyber Strategy & Transformation offering. In this consulting role you will help clients design, configure, and adopt ServiceNow capabilities that strengthen cyber, risk, and IT operations programs.

• Support requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
• Analyze processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps), Third-Party Risk Management (TPRM), and ServiceNow AI Control Tower use cases
• Contribute to functional design and configuration of ServiceNow solutions (forms, workflows, notifications, SLAs, dashboards, reports, roles, access controls)
• Document data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and AI governance use cases
• Produce project artifacts: requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support
• Collaborate with client stakeholders, functional teams, and technical teams to support demos, user acceptance testing, defect triage, training, cutover activities, and solution adoption

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Qualifications

Required:

• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, Engineering, Information Technology, Finance, or Business

• 2+ years supporting ServiceNow implementation projects in a client-facing consulting role

• 2+ years gathering business requirements, facilitating workshops, and documenting process flows or user stories

• 2+ years designing, configuring, or implementing ServiceNow solutions in one or more of: ITOM, ITAM, IRM, SecOps, or TPRM

• 2+ years configuring ServiceNow forms, workflows, notifications, SLAs, reports, dashboards, roles, or access controls

• Ability to travel ~50% based on client needs

• Limited immigration sponsorship may be available

• Strong written and verbal communication skills

• Ability to work independently and as part of a team

• Meticulous attention to detail and quality of work product

• Ability to lead projects or workstreams and prioritize multiple tasks in a fast-paced environment

• Strong interpersonal skills and professional demeanor

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Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) certifications (examples: Risk & Compliance, Security Incident Response, Vulnerability Response, TPRM, HAM, SAM, Service Mapping, Discovery, Event Management, Data Foundations, Strategic Portfolio Management)
• Architecture Excellence (ArchX)
• Experience implementing ServiceNow AI Control Tower features (inventory, intake & approval workflows, lifecycle oversight, issue management, dashboards, reporting)
• Experience with identity governance tools (e.g., Veza) or cyber asset discovery / CMDB integrations (e.g., Armis)

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The Team

The Cyber Strategy & Transformation team develops and transforms cyber programs aligned with clients’ strategic objectives, regulatory obligations, and risk appetite. The team focuses on cyber organization design, governance, risk assessments, and operationalizing resilient cyber practices using tools like ServiceNow.

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Compensation & Additional Details

• Pay range (estimate): $82,600 – $162,800 per year
• Employment type: Full-time
• Typical travel: up to 50%
• Limited immigration sponsorship may be available
• Recruiting for this role may continue through 12/31/2026 (subject to change)

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.