About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales (Foodservice).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This Customer Success Representative I role supports Confidential Client’s sales and customer-facing teams by qualifying inbound leads, managing small accounts, and helping ensure excellent ongoing customer experiences across foodservice channels.

• Generate, vet, and qualify digital, distributor, and inbound leads; serve as the first point of contact and capture critical customer information.
• Manage small accounts through pipeline tracking, conversion, and appropriate handoff to Sales.
• Maintain accurate customer and operator records in Salesforce (or equivalent CRM).
• Drive retention with proactive engagement, post‑sale loyalty tactics, and targeted win‑back efforts.
• Identify early churn risks and escalate customer feedback to improve product and service delivery.
• Support Sales and Marketing with pre‑call prep, materials, sample coordination, and campaign follow‑up.
• Assist distributor and operator partners through collaboration, training, and promotional support.
• Provide occasional field or foodshow support; travel up to 15% (local with occasional overnight).

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Who You Are (Qualifications)

• 1–2 years of related sales or customer‑facing experience — foodservice experience preferred.
• Bachelor’s degree in Business, Marketing, or related field preferred (or equivalent experience).
• Comfortable with Microsoft Office, CRM platforms (Salesforce preferred), and learning new tools (e.g., Canva).
• Strong written and verbal communication skills; ability to influence and negotiate.
• Customer‑centric mindset, with business and financial awareness and a results orientation.
• Fluency in English required; bilingual or multilingual skills are a plus.
• Able to work remotely and reliably within the U.S.; travel up to 15%.

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Compensation & Location

• Pay Range: $53,640 — $80,450 per year (range provided by Confidential Client; actual pay may vary based on location, experience, and other factors).
• Location: Remote (Oregon / U.S. candidates preferred). Role is TELECOMMUTE with occasional in‑state or regional travel as noted.

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Benefits

Confidential Client provides industry‑competitive benefits, which may vary by location and role. Typical offerings include:

• Medical, dental, and vision insurance
• Flexible Spending Accounts and Health Reimbursement Accounts
• Paid Time Off and well‑being programs
• 401(k) with company contributions and other financial wellness programs
• Employee Assistance Program (EAP) and mental health resources
• Family‑friendly events and employee discounts

Benefits may differ by work location, job level, or applicable collective bargaining agreements.

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Why Join?

This is an excellent opportunity to launch or grow a career in customer success and sales within the foodservice industry. You’ll work cross-functionally with Sales, Marketing, and Distribution teams, gain hands‑on training, and help shape customer relationships that drive business growth.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.