Customer Success Manager {PR-1474144:NY} (New York)
This entry-level Customer Success Manager role at Confidential Client involves learning the market, generating leads, managing customer accounts, and driving new business growth. The position offers tailored training, a competitive salary with bonuses, and opportunities for career progression within a dynamic office environment in New York City.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales (Cybersecurity).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role overview
This is an entry-level Customer Success Manager role supporting a Confidential Client in the cybersecurity space. You will work from a central Manhattan office to learn the security marketplace, support customers, and help grow recurring revenue through proactive outreach and account management. The role includes structured training, clear progression paths, and performance-based incentives.
What You’ll Do
- Learn the cybersecurity marketplace to understand customer needs and product fit
- Strategically generate new leads using phone, email, social outreach, and events
- Manage customer accounts and build long-term relationships to increase retention and upsell opportunities
- Execute sales and account plans that support the company’s growth goals and win new business
- Collaborate with internal teams to ensure smooth onboarding and ongoing customer success
Who You Are
- Recent college graduate or entry-level professional interested in cybersecurity sales and customer success
- A full 4-year Bachelor’s degree is required
- Strong verbal and written communication skills
- Ambitious, coachable, and goal-oriented with a professional approach to client relationships
- Comfortable working in a fast-paced, target-driven environment
Compensation & Benefits
- Base salary: $60,000 per year
- On-target earnings (OTE): an additional $15,000–$20,000 potential in your first year (performance-based)
- Tailored, role-specific training and mentoring to accelerate your success
- 401(k) contributions and private healthcare options
- Lucrative bonuses and incentive programs, including travel rewards
- Regular social events and a collaborative office culture
- Significant opportunity for career progression within a market-leading enterprise
- Office located in a central Manhattan location
Location & Employment Type
- Job location: Manhattan, NY (on-site, central office)
- Employment type: FULL_TIME
Equal Opportunity & Candidate Accommodations
Confidential Client and Careertakes are Equal Opportunity Employers. We prohibit discrimination or harassment of any kind. If you require a reasonable accommodation to participate in the application or interview process, please contact Careertakes at support@careertakes.ai and we will work with you to meet your needs.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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