careertakescareertakes

Customer Service Fundamentals JOB Training Opportunity

Confidential Client•Education
Entry LevelFull-timeOn-Site$42,947
Northlake, Georgia
2 Days Ago

Confidential Client offers an intensive, less-than-one-year job training program designed to equip young adults with essential technical and professional skills through classroom instruction, internships, and personalized coaching. Participants gain hands-on experience in various fields such as customer success, IT support, and project management, alongside career development support including interviewing and networking skills. The program aims to prepare motivated individuals without a bachelor's degree for successful career entry, with strong employment outcomes post-graduation.

Boost your chances. Upload your resume to see your match score.

Unlock Match Rate
Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Teaching.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Program overview

This is an intensive, career-focused Customer Service Fundamentals training program offered on behalf of a confidential client. The program runs for up to one year and combines classroom instruction, professional skill development, personalized coaching, and a paid internship placement in the Greater Atlanta area. During the internship phase, participants receive an educational stipend.


What You’ll Do

You will participate in a structured, instructor-led training program and hands-on internship designed to prepare you for an entry-level customer service role. Typical responsibilities include:

  • Attend full-time classroom training Monday–Friday and complete assigned coursework
  • Practice customer service and communication techniques through role-plays and simulations
  • Participate in professional development sessions (interview prep, resume building, networking)
  • Complete an industry internship and on-the-job projects with a host employer
  • Collaborate with coaches and peers and incorporate feedback to improve performance
  • Track attendance and meet program milestones toward successful completion

Program tracks

Participants may train in one of several specialized tracks, including:

  • Application Development
  • Banking
  • Customer Success (Customer Service)
  • Network Security & Support
  • IT Support
  • Project Management
  • Business Operations
  • Data Analysis

Who should apply / eligibility

This program is geared toward early-career individuals and recent high-school graduates who want to enter customer-facing and operational roles. To be eligible you must:

  • Have a high school diploma or GED
  • Be eligible to work in the U.S.
  • Be available Monday–Friday for the duration of the program
  • Not hold a bachelor’s degree
  • Be highly motivated to learn technical and professional skills

The confidential client may require additional screening questions during the application process.


What you’ll gain

  • Practical customer service and professional communication skills
  • Interviewing, networking, and resume-building coaching
  • Ongoing career support and job-placement assistance
  • Exposure to internship opportunities with employers in the Greater Atlanta area
  • Educational stipend during internship: $525 per week (during internship phase)
  • Estimated program-related average annual salary for employed graduates: $42,947 (estimated)

Employment details

  • Location: Northlake, GA
  • Program length: One year or less (training + internship)
  • Employment type: Contract (training program) with full-time hours
  • Estimated annual salary (post-graduation average, estimated): $42,947 per year
  • Stipend during internship: $525 per week

Reasonable accommodations are available for applicants with disabilities; please notify Careertakes if you need an accommodation during the hiring process.


Preferred qualifications

  • Strong written and verbal communication skills
  • Reliable attendance and professional work habits
  • Demonstrated motivation to learn and grow in a customer-focused role
  • Comfortable working in classroom and hands-on internship settings

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

Negotiate a higher salary! Check the salary ranges for this job type in your area.

View My Salary Range