Customer Service Representative (Entry-Level)
The Customer Service Representative at Confidential Client in Bend, OR, is responsible for managing inbound and outbound customer communications, handling accounts receivable, and providing excellent service in a fast-paced environment. This entry-level role emphasizes strong communication, problem-solving, and organizational skills, with opportunities for growth into leadership positions within a supportive, team-oriented company.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This entry-level Customer Service Representative role (Bend, OR) supports a sales-focused office environment. You will handle inbound leads, perform outbound outreach, and manage customer account tasks that keep the sales and service pipeline moving.
- Source warm sales opportunities through inbound lead follow-up and outbound calls and email
- Qualify and document customer needs and requirements
- Support accounts receivable tasks and related billing follow-up
- Handle high-volume phone and email communications professionally and efficiently
- Troubleshoot routine customer issues and escalate complex problems to the appropriate team
- Manage time effectively, prioritize tasks, and work independently while contributing to a team environment
Qualifications
Candidates should demonstrate strong communication and numerical skills plus comfort with common office software.
- Entry-level; Bachelor’s degree preferred but not required
- High-quality verbal and written communication skills
- Strong math and basic accounting aptitude; experience with accounts receivable preferred
- Comfortable making outbound sales/support calls and managing inbound inquiries
- Proficient with spreadsheets, databases, and standard office software (Microsoft Word, Excel, PowerPoint)
- Reliable, organized, and able to manage competing priorities
Compensation & Benefits
- Base pay: $15.55 per hour (plus opportunity for commission and bonuses)
- Medical, dental, vision, and life insurance plans
- Employer-matched 401(k)
- PTO, vacation, and sick leave
- FSA program
- Opportunities for advancement and growth into leadership roles
- Team-oriented workplace with training and development
Workplace & Culture
Our confidential client values long-term employee development and provides ongoing training and certification to keep pace with technology and product changes. You’ll join a collaborative team that encourages input at all levels and supports career growth.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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