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Customer Service Engineer (Vision System)

Confidential Client•Robotics & Automation
Entry LevelFull-timeOn-Site$54,773
Lansing, Michigan
20 Hours Ago

The Customer Service Engineer (Vision System) supports the full lifecycle of automated vision systems in secondary battery manufacturing, including installation, maintenance, troubleshooting, and optimization. This entry-level role requires bilingual proficiency in English and Korean and focuses on ensuring system performance and quality to meet client needs in advanced manufacturing environments.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


About the Role

Confidential Client seeks a motivated Customer Service Engineer (Vision System) to join their Engineering team in Lansing, MI. This entry-level, hands-on role supports the full lifecycle of automated vision systems — from installation and commissioning to field setup, maintenance, and on-site troubleshooting — used in advanced manufacturing (secondary battery, automotive, electronics).


Key Responsibilities

  • Perform maintenance, calibration, and troubleshooting for machine-vision systems used in secondary battery and related manufacturing processes.
  • Inspect vision equipment performance and proactively address quality or reliability issues.
  • Optimize vision-system parameters and algorithms to meet specific process conditions and product tolerances.
  • Recommend operational adjustments and system improvement strategies based on client requirements and production data.
  • Support installation, setup, and commissioning of new vision systems at client sites, including on-site validation and handover.
  • Communicate clearly with cross-functional teams (operations, quality, engineering) and document field work and test results.

Qualifications

  • High School Diploma or higher required; Bachelor’s degree in Mechanical, Electrical, Automation, or related engineering fields preferred.
  • Bilingual proficiency in English and Korean required.
  • 0–1 years of relevant experience; internship or early-career exposure to secondary battery, automotive, or electronics manufacturing is a plus.
  • Hands-on aptitude for electromechanical systems and industrial equipment.
  • Proficient in MS Office (Word, Excel, PowerPoint).
  • Strong teamwork, problem-solving, and on-site customer-facing skills.
  • Willingness to travel to client sites and work in manufacturing environments.

Benefits & Perks

  • Visa and Green Card sponsorship available.
  • Housing support and relocation assistance.
  • Daily meal provided (1 meal/day).
  • Health insurance coverage (eligible after 3 months).
  • 401(k) retirement plan.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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