About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Energy, Oil & Gas.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level Customer Service / Office role (also posted as Field Operations Associate) supports day-to-day candidate onboarding, compliance, and front-office operations at our confidential client’s Rochester, MN site. You will:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents remain current and validated with Compliance.
• Manage onboarding packets (authorization forms, drug tests, background checks, etc.) and keep the Candidate Tracker updated until contractors are cleared to start.
• Enter and manage background checks, drug testing and medical screenings for contractors.
• Monitor contractor compliance with E‑Verify and other client requirements (identify and follow up on expired documents).
• Provide professional front-desk and telephone customer service for candidates and internal stakeholders.
• Maintain office supplies, handle mail and shipments, and organize office paperwork and directories.
• Deliver a positive, consistent candidate experience at every touchpoint.

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Qualifications

• Customer service or sales-focused experience preferred.
• Bachelor’s degree preferred but not required.
• Comfortable working in a team-oriented environment.
• Strong communication, organization, and attention to detail.
• Ability to handle confidential information with discretion.
• Basic computer skills (MS Office / Google Workspace); experience with applicant tracking or compliance systems is a plus.
• Authorization to work in the U.S. required.

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Compensation & Benefits

• Base pay: $20.19 per hour.
• Performance-based annual bonus potential: up to $4,000.
• Estimated annual salary (for reference): $30,910 (estimated).
• Benefits include:
  • Medical, dental and vision
  • HSA & 401(k)
  • 20 days of paid time off plus paid holidays
  • Parental / family leave
  • Employee discounts

Individual compensation offered will depend on factors such as qualifications, experience, internal equity, and job-related factors.

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Employment Details

• Employment type: FULL_TIME
• Location: Rochester, MN (onsite)
• Industry: Energy, Oil & Gas
• This role is with a confidential client; Careertakes is supporting the recruitment process as a third-party recruiter.

If you need an accommodation during the hiring process, please contact Careertakes so we can work with our client to support your needs.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.