About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Trade & Construction.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This full-time role supports a confidential client in the Trade & Construction industry by managing customer delivery appointments and working with internal teams to ensure on-time service. Under close supervision you will handle day-to-day scheduling tasks, customer communications, and basic clerical duties to help maximize customer satisfaction.

• Accurately schedule and reschedule loads awarded by customers using the proper reason codes
• Track trailer pools and empty availability to determine feasible appointment windows
• Provide documentation to validate and resolve customer disputes
• Monitor freight for potential resets/reschedules to avoid penalties and maintain service levels
• Resolve appointment requests for key customers with delivery dates in locked-out areas
• Build and maintain relationships with new and existing customers and internal business segments
• Communicate with customers to verify orders, confirm delivery requirements, and schedule appointments

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Qualifications

Minimum Qualifications

• High school diploma or GED
• 1–2 years of relevant work experience (customer service, logistics, scheduling, or similar)

Preferred Qualifications

• Bachelor’s degree (preferred fields: Business Administration, Business Communications)
• Strong phone communication skills across all mediums
• Ability to multitask and manage time effectively
• Comfortable working in a fast-paced, changing environment
• Able to handle occasional stressful situations while maintaining professionalism

This position is not eligible for employment-based sponsorship.

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Compensation & Benefits

• Estimated pay (as shown in source): $43,116 per year (estimated)
• Pay factors: skills, education, experience, geography, and other qualifications
• May be eligible for annual bonus/incentives per company plan
• Benefits for full-time employees (subject to eligibility): medical, dental, vision, 401(k), life insurance, short- and long-term disability, paid time off (vacation and sick), paid parental leave, and paid holidays

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Location & Work Type

• Location: Lowell, AR (on-site / local)
• Employment type: Full-time

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About the Role & Employer

This opportunity is with a confidential client in the Trade & Construction sector. The role suits candidates who want entry-level to early-career experience in logistics, intermodal operations, or customer service. You will gain exposure to transportation scheduling workflows and cross-functional coordination.

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Candidate Experience & Legal Notices

• This job description presents the typical duties and qualifications; it is not a comprehensive list of all responsibilities.
• Reasonable accommodations are available for applicants with disabilities; request assistance if needed.
• The confidential client is committed to equal employment opportunity and will make hiring decisions in accordance with applicable law.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.