Customer Engagement Representative - Entry Level
The Customer Engagement Representative role involves direct public interaction to support nonprofit fundraising and community outreach initiatives through retail events and live campaigns. This entry-level position emphasizes communication, teamwork, and leadership development while providing hands-on experience in event marketing and donor engagement within a mission-driven environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Nonprofit, Fundraising & Community Outreach.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
This entry-level Customer Engagement Representative role supports community outreach and fundraising campaigns for nationally recognized nonprofit organizations. You will represent a confidential client at retail activations, pop-up events, and community outreach efforts in Phoenix, AZ — helping raise awareness, secure support, and create positive donor experiences. This is an in-person, public-facing role well suited to outgoing, motivated candidates seeking hands-on experience in fundraising, event marketing, and leadership development.
What You’ll Do
- Engage with community members face-to-face at retail activations, pop-up campaigns, and outreach events
- Share information about nonprofit missions and current fundraising initiatives
- Educate supporters on how donations and volunteering create impact
- Assist interested individuals with donations, sign-ups, or participation opportunities
- Maintain professional and positive representation of the confidential client at all times
- Help coordinate event materials, promotional displays, and campaign setup
- Work closely with team members to meet outreach and fundraising goals
- Participate in coaching, mentorship, and leadership development sessions
- Apply communication and donor-engagement strategies in real-time environments
What We’re Looking For
- Excellent communication and interpersonal skills
- High-energy, outgoing personality and strong work ethic
- Comfortable in public-facing, customer-focused environments
- Team-oriented mindset with a positive attitude
- Ability to multitask in fast-paced settings
- Previous customer service, retail, hospitality, fundraising, or event experience is a plus
- Passion for serving others and supporting charitable causes
- Bachelor’s degree preferred but not required
- Must be authorized to work in the United States; reasonable accommodations available for applicants with disabilities
Compensation & Benefits
- Weekly pay plus performance-based incentives and bonuses
- Paid training and ongoing professional development
- Opportunities for rapid advancement into leadership roles
- Collaborative, mission-driven team culture
- Networking and travel opportunities for top performers
- Hands-on experience in fundraising, outreach, and event marketing
- Ongoing mentorship from experienced leaders
About the Confidential Client
The confidential client operates in the nonprofit fundraising and community outreach space, running activation-driven campaigns to support national charitable causes. The organization focuses on developing future leaders through hands-on experience, mentorship, and growth opportunities for high-performing representatives.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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