Customer Engagement Representative – Entry Level (Phoenix)
The Customer Engagement Representative role involves direct public interaction to support fundraising and community outreach for nonprofit organizations. This entry-level position focuses on engaging community members at events, educating supporters, and assisting with campaign participation while providing opportunities for professional growth and leadership development within a mission-driven team.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, PR, Advertising & Marketing (Nonprofit Fundraising & Community Outreach).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
- Engage community members face-to-face at retail activations, pop-up campaigns, live events, and outreach activations
- Communicate the mission and fundraising goals of our client to potential supporters
- Educate the public about how donations and community involvement create impact
- Assist interested individuals with donations, sign-ups, and volunteer or participation processes
- Represent our client professionally and positively at all times during outreach and events
- Help set up and manage event materials, promotional displays, and campaign logistics
- Collaborate with team members to meet outreach and fundraising targets
- Participate in coaching, mentorship, and leadership development sessions
- Apply outreach, donor engagement, and event-marketing strategies in real-world settings
What We’re Looking For
- Excellent verbal communication and interpersonal skills
- Outgoing, energetic, and customer-facing mindset
- Strong work ethic, reliability, and eagerness to learn
- Comfortable working in public and high-traffic environments
- Team-oriented with a positive, professional attitude
- Ability to multitask and stay organized in fast-paced settings
- Previous experience in customer service, retail, hospitality, fundraising, or events is a plus — but not required
- Passion for helping others and supporting charitable causes
- Bachelor’s degree preferred, not required
- Authorization to work in the U.S. (employers may require documentation at hire)
Compensation & Benefits
- Estimated pay: $51,146 per year (estimated)
- Weekly pay cadence plus performance-based incentives and bonuses
- Paid training and ongoing professional development
- Clear advancement path with opportunities for rapid promotion into leadership roles
- Collaborative, mission-driven team culture and networking/travel opportunities for top performers
- Hands-on experience in fundraising, outreach, and event marketing, with ongoing mentorship
Location & Work Style
- Position based in Phoenix, AZ (on-site / field work at retail activations and events)
- Entry-level opportunity with real responsibility and leadership development
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range