About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview (confidential client — Customer Engagement Manager)

This field-based Customer Engagement Manager role supports an established book of local business in the greater Uptown, IN metro area (with outreach into Kokomo, Lafayette, and Terre Haute). You will meet customers in-person, build relationships, and present service solutions (leasing, maintenance programs, financing, and fleet services). This is an outside-sales, relationship-first role best suited to a coachable, people-oriented candidate who enjoys being in the market.

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Compensation & Benefits

• Base salary: $55,000 per year
• Target total compensation: realistic first-year take-home approximately $60,000 (base + commission)
• Pay range: $55,000 — $80,000 per year (salary + commission opportunity)
• Mileage reimbursement and choice of cell-phone reimbursement or company-provided phone
• Benefits for full-time employees: medical, prescription, dental, vision, life and disability insurance, paid time off, parental leave, and 401(k) plan

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Territory & Travel

• Primary market: Uptown, IN (greater metro area)
• Territory covers roughly a 60-mile radius; most activity stays local to Uptown
• Travel: local, daily (home every night); no overnight travel required
• Estimated customer meeting travel: ~20–30%

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What You’ll Do (Essential Functions)

• Attain or exceed assigned sales quotas and profit targets
• Maintain regular in-person and virtual contact with customers to meet requirements
• Create a sales penetration plan to expand the client’s wallet share
• Segment accounts for growth opportunities, renewals, and retention risk
• Present service offerings and build relationships with all customer buying influencers
• Develop a clear understanding of customers’ operations, goals, and objectives
• Collaborate internally to develop upsell opportunities and ensure contracted services are delivered
• Serve as a facilitator between customers and internal departments or vendors
• Conduct regular customer reviews, monitor VOC results, and update CRM with account activity
• Proactively anticipate and resolve customer issues; communicate policy changes and best practices

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Additional Responsibilities

• Perform other duties as assigned to support customer satisfaction and territory growth

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Skills & Abilities

• Strong relationship-building and consultative sales skills
• Account management and negotiation abilities
• Comfortable learning contractual leasing and pricing (training provided)
• Coachable, self-motivated, and organized for field-based sales work
• Proficiency using CRM tools and maintaining up-to-date account records

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Qualifications

• Bachelor’s degree in business, marketing, transportation, or equivalent experience preferred
• 2+ years of experience providing service to customers — required
• 2+ years of experience selling to customers — required
• Prior account management or sales experience is a plus; entry-level candidates with strong coachability encouraged to apply

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Culture & Commitment

Our confidential client values respect, collaboration, safety, and growth. This role offers hands-on field experience, direct customer impact, and opportunity to build a book of business supported by training and internal teams.

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Legal & Screening Notes

• Employment contingent on successful completion of any required background checks, motor vehicle record checks, education/employment verification, or customer-specific badging where applicable.
• The confidential client is an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration without regard to protected characteristics.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.