About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Under general supervision, the Customer Development Representative will market the Confidential Client brand to grow business with established customers and manage the lifecycle of awarded loads. Day-to-day responsibilities include:

• Build and grow customer relationships by monitoring and promptly responding to order requests to increase freight volume.
• Increase customer satisfaction through regular touchpoints with clients and internal teams to maximize opportunities.
• Partner with internal marketing teams to execute, analyze, and refine targeted campaign efforts.
• Negotiate spot pricing to secure incremental business.
• Monitor customer freight needs by understanding daily business segment activities and optimizing asset utilization.
• Communicate proactively—respond to information requests, check load status, and resolve issues to minimize service failures.
• Enter and manage customer orders in the order management system (digital accept, auto-accept, manual entry) to execute loads.
• Coordinate with Credit and Accounts Receivable teams to establish lines of credit, set returning-customer limits, and support collections.
• Review margins and operating revenue for assigned customers and manage marketing feedback data to keep customer profiles current.
• Educate customers on available technology and tools and encourage adoption to improve operational efficiency.
• Develop and monitor a book of business; solicit leads and convert opportunities to maximize revenue.

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Minimum Qualifications

• High school diploma/GED plus 1–2 years of sales, transportation, account/client management, or related experience (or military equivalent) OR a bachelor’s degree in Marketing, Communication, Public Relations, Business Administration, Supply Chain, Transportation Logistics, or a related field.
• Practical knowledge of standard transportation/ logistics terminology and service offerings.
• Experience using order management or CRM tools to capture and manage customer orders.
• Demonstrated ability to communicate clearly and work with cross-functional teams.

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Preferred Qualifications

• Strong verbal and written communication skills; ability to transmit, receive, and accurately interpret ideas across channels.
• Self-starter who can work with minimal direction and maintain composure during difficult conversations.
• Ability to adapt to shifting priorities in a fast-paced, high-pressure environment.
• Critical thinking and problem-solving skills focused on customer outcomes.
• Basic knowledge of North American geography (states, major cities, time zones).
• Experience analyzing customer activity and developing transactional pricing strategies.
• Proven ability to set and track challenging goals aligned with business objectives.
• Prior internship or related early-career experience preferred.
• Note: This position is not eligible for employment-based sponsorship.

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Compensation & Benefits

Compensation will be determined based on skills, education, experience, location, and other job-related factors. This role may be eligible for annual bonus or incentive plans tied to profitability or volume metrics.

Benefits for full-time employees (subject to eligibility and plan terms) may include:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance, short-term and long-term disability
• Paid time off (vacation and sick time) and paid holidays
• Parental leave policies
• Other programs and benefits as in effect

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Work Location & Type

• Location: Highland Park / Dallas area, TX (onsite office-based role)
• Employment Type: Full-time

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Additional Information

The job description above describes typical duties and responsibilities; it is not exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Final hiring decisions are made by the Confidential Client. If accommodations are needed during the recruitment process, indicate that during application or outreach with the recruiter.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.