Custody Operations Associate
The Custody Operations Associate is an entry-level role responsible for executing and reconciling transactions between sub-custodian accounts and clients' unclaimed property databases. This position involves detailed tracking, client communication, and ensuring accuracy in financial data, supporting the Security Operations team remotely. The role offers training and career advancement opportunities within a supportive work environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
The Custody Operations Associate is an entry-level, remote role supporting the Confidential Client’s custody and security operations. You will work closely with the Security Operations team, sub-custodians, and clients to execute instructions, reconcile transactions, and ensure client unclaimed property databases are accurate.
- Perform daily reconciliation of each client account held by sub-custodians against the client’s unclaimed property database
- Review and transfer accounts held at mutual fund companies, brokerages, and transfer agents to state custodial accounts; maintain detailed tracking of funds transferred
- Receive and execute instructions from clients and their unclaimed property databases using sub-custodian systems
- Make manual updates to client unclaimed property databases (transfers, sale proceeds, corporate actions, liquidations, capital gains, dividends)
- Identify and escalate discrepancies to the Custody Operations Manager
- Ensure security type designations (e.g., mutual funds, common stock) are correctly recorded
- Research corporate actions and individual CUSIP histories; prepare entitlement calculations on request
- Assist with testing changes to workflows, documents, and batch processes
- Perform quarterly reconciliations to identify and update worthless securities
- Communicate with clients about incoming receipts, corporate actions, transfers, sale proceeds, and other account issues
- Support onboarding-related special projects for new clients
Qualifications
- Bachelor’s degree or equivalent combination of education and experience; training available for the right candidate
- Strong written and verbal communication skills; experience interacting with external clients preferred
- Comfortable with technology (MS Office, Windows, and standard enterprise software)
- Strong analytical skills and attention to detail — daily/weekly/monthly reconciliations are required
- Self-starter able to work independently in a remote environment and manage daily task execution
- Must be legally authorized to work in the U.S. without sponsorship now and in the future
Location & Work Arrangement
This is a remote (telecommute) position. The authoritative work location for posting and compliance purposes is Middleton, MA (role may require working Eastern Time business hours and communicating with stakeholders across locations).
Salary & Benefits
Compensation varies based on experience and location. As required by law, the hiring range for this position is $50,000 - $52,000 per year.
Confidential Client provides a benefits package that may include:
- Medical, Dental, and Vision insurance
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Health Reimbursement Arrangement (HRA)
- Basic Life, AD&D, and Voluntary Term Life insurance
- Short- and Long-term Disability insurance
- 401(k) plan with company match
- Paid parental leave and paid time off
- Tuition assistance
- Eligibility for discretionary annual bonus
Why Join
This role offers training, career growth opportunities within custody and unclaimed property operations, and a supportive environment that values work/life balance. If you’re detail-oriented, comfortable with reconciliation and client communication, and ready to grow in custody operations, this role may be a great fit.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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