About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Location & Logistics

This is an onsite role in Tempe, AZ (Onsite).

• 12-month W2 contract, full-time (40 hours/week).
• Standard schedule: 8:00 AM – 4:00 PM Pacific, Monday–Friday.
• Pay rate: $25.00–$30.00 per hour.

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Role Summary

You will support contract pricing activation and commercial contract operations for a confidential client in the IT sector working with medical devices customers. The role focuses on executing letters of commitment (LOC), customer setup & maintenance (CS&M), GPO group transitions, local contract management, and ensuring timely, accurate pricing implementation across ERP systems.

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Key Responsibilities

• Ensure accurate execution of letters of commitment (LOC), customer setup & maintenance (CS&M), GPO group transitions, and local contract updates for new and renewal agreements.
• Serve as primary point of contact for internal and external inquiries related to pricing activation and membership.
• Collaborate with distributor partners, GPOs, business unit sales teams, commercial operations pillars, and commercial customers.
• Manage member account additions/removals across ERP platforms using automation and BOTs.
• Prepare and distribute dealer notifications about contract pricing and membership changes.
• Maintain centralized documentation of membership-related pricing exceptions and playbooks.
• Monitor and report on local agreements requiring modification due to GPO transitions; communicate updates to local contracting teams.
• Support design and implementation of process improvements to increase accuracy, timeliness, and efficiency in contract activation workflows.
• Own performance against KPIs, SLAs and other key metrics related to price activation and membership accuracy.

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Qualifications

• Bachelor’s degree (BA/BS) or equivalent professional experience.
• 1–3 years’ experience in commercial contract operations or a related function.
• Strong Excel skills; experience manipulating large datasets and extracting insights.
• Experience with data mining and visualization tools such as SAP BI, Power BI, or QlikView.
• Familiarity with ERP systems (SAP, Vistex, JDE) is preferred.
• Strong verbal and written communication skills and the ability to lead cross-functional calls.
• Detail-oriented with demonstrated ability to manage a high volume of inquiries and execute to SLAs.

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Preferred / Nice-to-Have

• Prior experience in healthcare or medical devices commercial operations.
• Hands-on experience with automation tools/BOTs to streamline ERP updates.
• Prior exposure to GPO contracting and membership rules.

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Work Authorization

Must be authorized to work in the United States for the duration of the engagement.

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Why Apply via Careertakes

• Careertakes is a third-party recruiter providing access to this confidential client and other matched opportunities.
• Apply if you want hands-on commercial contract operations work with opportunities to influence process and automation improvements.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind.
To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.