About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role Overview

Confidential Client is seeking a part-time Consumer Services Coordinator to provide information, advocacy, and service arrangement for consumers and families. This community-based role focuses on person-centered planning, case coordination, documentation, and advocacy for individuals with intellectual and developmental disabilities.

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What You’ll Do

• Participate in the development, monitoring, and revision of individualized program plans.
• Identify, coordinate, and arrange services for consumers and families.
• Prepare and maintain required documentation, forms, and reports in accordance with regulations and client policies.
• Serve as an advocate with community agencies and service providers.
• Schedule and attend interdisciplinary meetings with consumers, families, providers, and advocates.
• Identify barriers to service delivery and implement culturally sensitive solutions that emphasize empathy, trust, and respect.
• Perform officer-of-the-day rotations, assist co-workers with special projects, provide case coverage, and offer emergency on-call support as needed.

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Qualifications & Experience

• Bachelor’s degree in psychology, social work, sociology, or a related human services field AND at least 2 years of related experience.
• A Master’s degree in a related field may be substituted for the experience requirement.
• Demonstrated experience working with individuals with intellectual and developmental disabilities is strongly preferred.

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Skills & Abilities

• Strong understanding of family systems and person-centered planning.
• Ability to empower individuals to achieve goals through collaborative planning.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work independently and as part of an interdisciplinary team.
• Proficiency with MS Word and MS Outlook.
• Comfortable working in community and non-traditional office settings.
• Bilingual Spanish may be required for certain positions or highly preferred.
• Valid California driver’s license and reliable transportation, or an acceptable substitute.

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Employment Type & Location

• Employment type: Part-time
• Work location: Textile Finance, CA (community-based; frequent in-person and virtual meetings)

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Compensation & Benefits

• Hourly pay range: $26.86 - $37.96 per hour.
• Bilingual services stipend: $69.24 per bi-weekly pay period (when applicable).
• Starting salary is typically between $26.86 and $29.65 per hour, depending on experience and internal equity.
• Confidential Client offers a comprehensive benefits package (pro-rated for part-time employees), including:
  • Health and dental plan options with employer contributions.
  • Vision plan and life/AD&D insurance at no cost for employees.
  • Long-term disability coverage.
  • Pre-tax flexible spending accounts (health and dependent care).
  • Retirement plan participation and deferred compensation options (e.g., CalPERS, 457/403(b) where applicable).
  • Paid time off, sick leave, and paid holidays.
  • Professional development and clear career progression pathways.
  • Hybrid/remote options available for many positions.

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Additional Hiring Information & Legal Notices

• This is a community-based position requiring outreach to individuals and families in their homes, community locations, and office settings.
• Candidates must be able to work with a high degree of independence.
• Confidential Client will consider qualified applicants with criminal histories in a manner consistent with applicable local ordinances (e.g., Fair Chance hiring rules).
• Reasonable accommodations are available for applicants with disabilities during the application and interview process — please request accommodations if needed.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.