About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a non-profit regional center serving individuals with intellectual and developmental disabilities.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking a Community-Facing Consumer Services Coordinator to provide information, advocacy, and service coordination for individuals and families. This role focuses on person-centered planning and community-based service delivery.

• Participate in development, monitoring, and revision of individualized program plans
• Identify and coordinate services and community supports for individuals and families
• Complete documentation, forms, and required reports in accordance with regulations and organizational policies
• Advocate for individuals served with community agencies and service providers
• Schedule and attend interdisciplinary meetings with consumers, family members, providers, and advocates
• Identify and address barriers to service delivery using culturally sensitive approaches
• Rotate officer-of-the-day duties; assist colleagues with special projects and provide case coverage and on-call emergency support as needed

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Qualifications

• Bachelor’s degree in psychology, social work, sociology, or a related human services field AND at least 2 years of related experience; OR
• Master’s degree in a related field may substitute for required experience

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Skills & Abilities

• Understanding of family systems and commitment to person-centered planning
• Knowledge of intellectual and developmental disabilities and related community supports
• Strong organizational skills and the ability to work independently and as part of an interdisciplinary team
• Excellent verbal and written communication skills
• Proficiency with MS Word and MS Outlook
• Comfort working in community and non-traditional office settings to meet consumer needs
• Bilingual Spanish may be required for some positions (preferred depending on assignment)

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Compensation & Benefits

• Hourly pay range: $26.86 - $37.96 per hour (non-exempt)
• Typical starting salary: $26.86 - $29.65 per hour, depending on experience and internal equity
• Health, dental, and vision plans with employer contributions
• Pre-tax flexible spending accounts (medical and dependent care)
• Life, AD&D, and long-term disability insurance at no cost for employees
• Retirement: participation in CalPERS; deferred compensation options (457 and 403(b))
• Eligibility for Public Service Loan Forgiveness
• Paid time off (including 3 weeks vacation in year one), sick leave, education/wellness time, and 12 paid holidays
• Most positions offer a hybrid/remote option depending on assignment
• Benefit costs are pro-rated for part-time employees

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Work Environment & Requirements

• Community-based role requiring travel to homes, schools, and community locations
• Frequent phone, virtual, and in-person meetings
• Valid California driver’s license and reliable transportation, or acceptable substitute, required
• Ability to work independently with a high degree of responsibility and confidentiality

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.