About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Legal.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

The Confidential Client is seeking a Consultant, Casualty Claims to manage a portfolio of moderately complex casualty claims from intake to resolution. This role is based in Farmington Hills, MI and follows a hybrid work schedule (typically two days in the office). Key responsibilities include:

• Manage a caseload of moderately complex casualty claims through investigation, evaluation and resolution.
• Conduct thorough investigations to assess liability and evaluate damages using established procedures.
• Negotiate settlements within delegated authority and document settlement rationale.
• Collaborate with underwriting, legal teams, and external partners to ensure comprehensive claim handling.
• Identify and refer potentially suspicious claims to Special Investigations when appropriate.
• Apply comparative negligence rules and state-specific regulations to claim determinations.
• Set reserves, authorize payments, and exercise sound financial judgment within authority levels.
• Use claims systems and data tools to improve processing efficiency and accuracy.
• Maintain clear, professional communication with claimants, attorneys, vendors and internal stakeholders.
• Keep detailed, compliant documentation of claim activities and decisions.
• Support subrogation, risk transfer and recovery efforts.
• Mentor and coach entry-level claim handlers, sharing best practices and lessons learned.
• Participate in training to maintain required adjuster licensing and stay current with industry standards.
• Manage indemnity, medical, and basic arbitration/mediation components with supervisory support.

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What You’ll Need

Minimum qualifications and skills required to be successful in this role:

• Associate degree required; bachelor’s degree preferred (or equivalent combination of education and experience).
• 1–4 years of relevant casualty claims handling experience.
• Must possess, or be able to obtain and maintain, required Michigan adjuster licenses.
• Demonstrated ability to conduct independent claim investigations and assessment of contractual indemnification.
• Strong negotiation skills and experience resolving moderately complex claims.
• Proficiency with standard office software (MS Office) and basic claims systems navigation.
• Strong analytical reasoning, organization, and documentation skills.
• Customer-focused communication style; ability to handle sensitive conversations with empathy and professionalism.
• Familiarity with insurance products and casualty claim processes.
• Ability to prioritize workload, meet deadlines, and work collaboratively.

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Preferred / Differentiators

• Prior experience with Assigned Claims Plans or Michigan-specific claims handling.
• Exposure to subrogation and recovery processes.
• Experience mentoring or supervising less-experienced claim handlers.
• Comfort using claims analytics or data tools to inform decisions.

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Why This Opportunity

As a hire of our client (via Careertakes) you will join a claims team that emphasizes professional growth, licensing support, and collaborative problem-solving. The role offers:

• Hybrid schedule with office presence required (two days/week) in Farmington Hills, MI.
• Hands-on claims experience across indemnity, medical and dispute resolution.
• Opportunities to mentor and advance within claims operations.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.