About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level IT role supports day-to-day system operations at Confidential Client’s distribution services site. You will follow runbooks and standard operating procedures to keep systems available and support ticket intake.

• Perform routine system administration tasks: user account maintenance, access provisioning, and basic configuration updates following established approval workflows.
• Monitor system availability and basic performance indicators; escalate alerts, anomalies, and service disruptions to senior team members.
• Execute scheduled maintenance tasks, system checks, and operational workflows using defined runbooks.
• Log incidents and service requests, gather necessary information, and route tickets to the appropriate teams using the service management process.
• Maintain accurate configuration logs, system records, and administrative documentation to support audit readiness and traceability.
• Assist senior engineers with operational tasks and participate in shift handoffs and status reports.

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What We’re Looking For

Candidates should be early-career IT professionals comfortable working in a structured operations environment.

• Bachelor’s degree in information technology, computer science, information systems, or a related field — or equivalent experience.
• Less than 2 years of experience in IT operations, technical support, infrastructure/systems support, or a related environment.
• Basic familiarity with user account management, access controls, and incident ticketing workflows.
• Strong attention to detail and the ability to follow written runbooks and operational procedures.
• Good communication skills when escalating incidents and documenting work.
• Preferred (not required): ITIL Foundation, CompTIA A+ or Network+, or cloud fundamentals (vendor-neutral or hyperscaler entry-level).

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Compensation & Schedule

• Hourly pay: $26.00 - $29.00 per hour.
• Example national full-time range listed with this posting: $52,000 - $81,620 (may vary by location).
• Shift: Monday–Friday, 8:30 AM – 5:00 PM.
• Employment type: Full-time.

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Location

• Worksite: Romeoville, IL (on‑site at the Confidential Client distribution location).

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Why This Role?

This position is a practical way to grow your career in IT operations with hands-on experience in system administration, incident handling, and operational runbooks. Confidential Client offers training, benefits, and professional development opportunities for early-career technologists.

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Benefits

Confidential Client provides a comprehensive benefits package, which may include medical, dental, and vision coverage, paid parental leave, caregiver leave, training and development resources, and employee wellness programs. Specific benefits vary by location and employment status.

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Minimum Requirements & Notes

• Education or equivalent experience required.
• Less than 2 years of relevant experience.
• Reasonable accommodations are available for applicants with disabilities in accordance with applicable law. Applicants should contact the hiring team for assistance.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.