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Compliance And Technical Support Specialist

Confidential Client•Consulting
Entry LevelContractOn-Site$52,368
Circle Pines, Minnesota
19 Hours Ago

The Compliance and Technical Support Specialist role is an entry-level position focused on supporting product compliance, quality assurance, and technical initiatives through hands-on testing and troubleshooting. This role involves managing product certifications, conducting quality investigations, supporting regulatory compliance, and collaborating across multiple departments to resolve customer issues and improve product design. It offers a dynamic work environment with diverse responsibilities including technical support, documentation, safety assessments, and audit participation, based onsite in Blaine, MN.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

This hands-on, entry-level engineering role supports product compliance, quality, and technical initiatives. You will perform product testing and investigations, support certifications and regulatory documentation, and provide internal and external technical support. The role blends compliance work (codes, standards, registrations) with quality investigations, documentation, and customer-facing troubleshooting.

You will work closely with engineering, quality, sales, and operations teams to validate product performance, resolve customer issues, and maintain certification status for products sold by our client.


Responsibilities

  • Support product certifications and listings (UL, CSA, FM and other applicable standards)
  • Apply codes and standards knowledge to product development and design improvements
  • Monitor or participate in industry technical committees that affect product regulations
  • Maintain and prepare regulatory documentation (REACH, RoHS, Prop 65)
  • Assist with managing certifications, registrations, and ongoing compliance updates
  • Perform hands-on product testing to validate customer complaints and support quality efforts
  • Investigate returned products and customer quality complaints to determine root cause
  • Develop and execute test procedures for investigative and special testing scenarios
  • Document findings and communicate results clearly to stakeholders
  • Support CAPA (Corrective and Preventive Action) activities within an ISO 9001 quality system
  • Assist with PPAP activities, design control, and documentation management
  • Provide internal technical support across product lines (basic electrical, mechanical, and fluid principles)
  • Support external customers by troubleshooting at job sites when needed
  • Translate technical product knowledge into customer-facing solutions, manuals, and sales aids
  • Develop and update installation manuals, technical documentation, and application guides
  • Support sales by explaining product features, functions, and benefits to customers
  • Support internal safety initiatives and contribute to product safety assessments
  • Participate in customer and certification audits and assist with follow-up actions
  • Conduct vendor audits to evaluate supplier capabilities and quality standards
  • Assist with accident or site investigations to determine potential product involvement

Essential Skills

  • Bachelor’s degree in Physics, Material Science, Chemistry, Biochemistry, or Chemical Engineering
  • Strong problem-solving skills and mechanical aptitude
  • Hands-on mindset with willingness to learn testing and troubleshooting independently
  • Basic understanding of electrical systems and/or fluid flow principles
  • Strong written and verbal communication skills

Additional Skills & Qualifications

  • Experience with product certifications and regulatory compliance is a plus
  • Understanding of quality systems and CAPA processes
  • Familiarity with ISO 9001 standards and documentation
  • Experience with PPAP and production part documentation is beneficial

Work Environment & Schedule

This role is varied and learning-focused. The position is primarily onsite and involves a mix of lab/testing work, field troubleshooting, documentation, and cross-functional collaboration. Typical workload distribution (approximate):

  • Technical Support: 30%
  • Quality: 25%
  • Compliance / Codes & Standards: 25%
  • Quality Investigations & Special Testing: 10%
  • Safety, Manuals, Vendor/Certification Audits: 10%

Job Type & Location

  • Contract to Hire, Full-time
  • Onsite in Circle Pines, MN (this listing uses the authoritative location: Circle Pines, MN, US)

Pay & Benefits

  • Pay range: $23.00 - $28.00 per hour. Actual pay offered will depend on qualifications, experience, geographic factors, and other job-related considerations.
  • Potential benefits (if eligible after hire): medical, dental & vision; critical illness, accident & hospital plans; 401(k) retirement plan (pre-tax and Roth options); voluntary life & AD&D; short- and long-term disability; HSA; transportation benefits; Employee Assistance Program; paid time off.

Reasonable Accommodation

If you need a reasonable accommodation during the application or interview process due to a disability, please contact Careertakes so we can assist you.


Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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