About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Senior Living (Independent & Assisted Living, Memory Care).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position summary

This posting is for a Community Relations Associate (entry-level sales) supporting a senior living community in Kensington, MD. The role blends front-line resident relations, inside sales, and administrative tasks to help drive occupancy and community visibility.

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What You’ll Do

The Community Relations Associate (CRA) is an early-career sales and outreach role focused on delivering an exceptional first impression for prospective residents and families while supporting the Community Relations Director in lead generation and retention activities.

• Meet and greet prospective residents, families, and visitors in person and by phone
• Respond promptly to phone, email, and digital inquiries
• Schedule and lead community tours with polished, customized materials
• Maintain accurate lead activity notes, occupancy/suite inventory and forecasts
• Keep resident/referral information up to date in the property management system
• Support community events, open houses, and local marketing/outreach efforts
• Coordinate move-in readiness between departments and assist with resident onboarding
• Ensure smooth hand-offs between sales and operations teams
• Help develop and execute quarterly sales and marketing plans
• Contribute to monthly commission and performance goals through active outreach and follow-up

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Schedule & Employment Type

This is a full-time position (40 hours/week) with occasional weekends and evenings. Flexibility in schedule is offered to support events and family tours.

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Compensation & Benefits

• Base salary: $70,000 – $75,000 per year (dependent on experience)
• Monthly commission and additional performance-based bonuses
• Paid time off and paid holidays
• Health, dental, and vision insurance
• 401(k) retirement plan

(Compensation shown reflects the employer-provided range for this Kensington, MD role.)

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Who We’re Looking For

Candidates who will thrive in this role typically have:

• 1+ year of relevant experience (customer service, sales, or senior living preferred)
• Associate’s or Bachelor’s degree preferred but not required
• Strong communication and interpersonal skills, with the ability to build trust with older adults and family members
• Organized approach to tracking leads, follow-ups, and occupancy data
• Positive, professional presence for tours and community events
• Comfort with CRM/property management systems and common office tools

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About our client

Our client operates multiple senior living communities across several states, offering independent living, assisted living, memory care, rehabilitation services, and community-centered programming. The Community Relations Associate helps strengthen local partnerships, enhance visibility, and support occupancy goals in the Kensington community.

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Keywords & Search Terms (for candidates)

community relations associate, senior living sales, entry-level sales, Kensington MD, resident tours, lead generation, assisted living sales

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.